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Nursing HomeMedicaid

Summit Health and Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1300 Enterprise Drive, Lynchburg, VA 24502120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 92 Google reviews

5
4
3
2
1
Summit Health and Rehab Center Nursing Home in Lynchburg, VA — Street View
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What this means for your family

While the facility is frequently praised for its physical therapy and individual staff kindness, the recurring reports of neglect and communication failures are concerning. If you choose this facility, ensure you have a designated family member who can visit frequently to monitor care and follow up on medical requests, as administrative responsiveness appears inconsistent.

Google Reviews

Google Reviews

92 reviews on Google
Summit Health and Rehab Center receives polarized feedback, with many families praising the physical therapy department and individual staff members for their compassion. However, there are recurring, serious reports of neglect, poor communication, and hygiene issues that suggest inconsistent quality of care across different shifts and units.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0Activities8.0Meds3.0Memory5.0Comms2.0ValueN/A

Strengths

  • Highly effective physical therapy team
  • Attentive and compassionate individual nurses and aides
  • Clean and well-maintained facility environment
  • Helpful admissions and administrative support

Concerns

  • Neglect and slow response times for basic hygiene and assistance (mentioned by 5 reviewers)
  • Poor communication regarding medical status and discharge planning (mentioned by 4 reviewers)
  • Inconsistent care quality between day and night shifts (mentioned by 2 reviewers)
  • Inadequate dietary options and poor meal quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'20(3)'22(3)'24(13)'26(24)

Distribution · 75 analyzed

5
52
4
4
3
1
2
6
1
12

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve communication regarding a resident's medical status and discharge planning?
  • 2Given the concerns some families have raised about response times for basic assistance, what is your current protocol for ensuring residents receive timely help with hygiene and daily needs?
  • 3Since your physical therapy team is so highly regarded, how do you integrate their work with the nursing staff to ensure consistent care quality across both day and night shifts?
  • 4With the recent focus on improving the dining experience, what steps are you taking to offer more variety and better meal quality for residents?
  • 5Could you walk me through how you manage medication administration and ensure accuracy, especially during shift changes?
  • 6What does a typical day look like for a resident here, and how do you encourage participation in activities outside of their clinical care routine?

Personalized based on this facility's data


Key Review Excerpts

The nurses and staff provided outstanding care for my dad during his stay. The compassion and caring attitude from staff was seen through out the building.

Long-term resident's family · 2025★★★★★

The care and attention that they show their clients is nothing short of amazing! They would actually sit down with the clients and do puzzles or whatever and when a client was in distress (dementia related) they were right there with compassion.

Caregiver · 2024★★★★★

No communication was received by the family concerning our relative being taken from the facility to the ER. The next morning's 1st shift did not even know she was gone.

Family member · 2022★★☆☆☆
Source: 92 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
69%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
62%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.3%
VA
16.4%
Lynchburg city
16.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
14.4%
VA
15.3%
Lynchburg city
12.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.3%
Worse than Avg
Here
24.3%
US
19.4%
VA
22.0%
Lynchburg city
21.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
93.4%
VA
91.0%
Lynchburg city
92.0%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility7.1%
Worse than Avg
Here
7.1%
US
3.2%
VA
3.7%
Lynchburg city
3.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility8.7%
Worse than Avg
Here
8.7%
US
5.3%
VA
5.6%
Lynchburg city
6.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.5%
Worse than Avg
Here
54.5%
US
81.8%
VA
73.9%
Lynchburg city
71.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility56.4%
Worse than Avg
Here
56.4%
US
79.8%
VA
73.6%
Lynchburg city
71.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
VA
1.2%
Lynchburg city
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Above state avg (14.5)
13 complaint-triggered

Summit Health and Rehab Center shows concerning patterns, with families filing multiple complaints about medication management, care planning, and pressure ulcer care. These same issues persist across multiple years (2022-2025), suggesting ongoing problems with pharmaceutical services, resident assessment, and quality of care standards. While the facility corrects deficiencies when cited, the recurring nature of core care issues, particularly in medication safety and wound care, warrants careful consideration before placement.

Dec 9, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 1, 2025Routine
7
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

May 1, 2025Complaint
7
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0680Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jan 5, 2024Complaint
4
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Apr 21, 2022Routine
24
0352Potential for harm · Widespread

Smoke Deficiencies

Properly install and monitor supervisory attachments on automatic sprinkler systems.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0808Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Oct 24, 2019Routine
13
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0531Potential for harm · PatternCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summit Health and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Hill Valley Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 2.2/5 · Rank 12 of 40

Ownership & Management

Owners

Wyndhurst Snf Holdings LLC

Owner · Organization

100%

Timberlake Operations Holdings LLC

Owner (parent company) · Organization

100%

Key personnel

Martin, RebeccaW-2 Managing EmployeeIdels, ShimonOfficer / DirectorHvh Timberlake Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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