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Strong Medicare quality ratings; public reviewers often praise highly effective rehabilitation and therapy team. Still worth an in-person visit.
based on 162 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · Staff turnover reported at 19%
Stratford Court of Boca Raton has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective rehabilitation and therapy team and engaging activities and social programs. Review the component ratings and current source records before deciding.
Stratford Court of Boca Raton receives polarized feedback, with many families praising the compassionate staff and successful rehabilitation outcomes, while others report severe neglect, poor communication, and aggressive rent increases. While long-term residents and their families often highlight the caring culture and engaging activities, recent reviews frequently cite significant issues with nursing responsiveness, billing transparency, and high staff turnover. Prospective families should carefully weigh the positive testimonials regarding therapy and social engagement against the recurring reports of administrative and clinical failures.
Quality Themes
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Concerns
Rating Trends
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Distribution · 165 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The one obvious point that allowed me to quickly make my decision, The Staff. Every member of the staff I spoke with, ranging from the initial Greeters in the lobby, to the Nursing staff supplying med”
“Took 45 minutes to answer call bell even being told by family he needed help. No doctor saw my dad for 5 days. After told doctor he needed a chest x-ray due to coughing. Had pneumonia and family had to convince them to call 911 although they did not want to.”
“We saw 10-16% increases in single years without any explanation. You will also have next to no ability to contact their financial office or general manager. We’ve called dozens of times and have found it next to impossible to get anyone to speak to us about simple billing questions.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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4
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Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Stratford Court has recurring issues with food safety and preparation, environmental cleanliness, and fire safety systems across all three recent surveys, indicating persistent operational challenges. While all deficiencies show correction dates, the repeated problems with nutrition services, facility maintenance, and safety systems suggest ongoing management struggles that families should carefully consider when evaluating this facility.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Stratford Court of Boca Raton
for profit
Owners
Undisclosed
Ownership Data Not Available · Organization
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