Stonebridge Westphalia
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 12 Google reviews
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What this means for your family
While staff are reported to be friendly, the recent feedback suggests a lack of support during the transition period for new residents. Families should insist on a thorough walkthrough of all admission paperwork and ask specifically about the facility's process for helping new residents acclimate to their shared living spaces.
Google Reviews
Google Reviews
12 reviews on Google“Stonebridge Westphalia has a history of high ratings, though the vast majority of these are empty star ratings from 2018. Recent feedback highlights concerns regarding the lack of orientation for new residents and inadequate explanation of administrative paperwork. While staff are described as friendly, the physical environment, specifically the size of shared rooms, has been identified as a point of dissatisfaction.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff members
- Generally positive historical reputation
Concerns
- Lack of orientation and attention for new residents
- Inadequate explanation of paperwork
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that communication is a top priority for our family, what specific systems or points of contact do you have in place to ensure we are kept updated on our loved one's daily well-being?
- 2When a new resident first arrives, what does the onboarding process look like to help them feel oriented and comfortable in their new surroundings?
- 3We want to make sure we fully understand the financial and medical paperwork; what is your process for walking families through these documents so we feel confident in what we are signing?
- 4With a capacity of 64 residents, how do you ensure that each individual receives personalized attention and consistent care throughout the day?
- 5What specific protocols are in place for handling medical emergencies, and how quickly are family members typically notified in those situations?
- 6Could you walk us through the daily activity schedule and how you encourage new residents to get involved and build social connections with others in the community?
Personalized based on this facility's data
Key Review Excerpts
“Employees were friendly but rooms are too small to be shared. Paperwork was not explained at all, merely handed over and told to look over it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonebridge Westphalia has faced recurring issues with emergency preparedness, fire safety systems, and infection control across multiple surveys, though all deficiencies show correction dates. Families have filed complaints resulting in cited problems with accident prevention and electrical safety. The facility has struggled with maintaining proper emergency protocols, fire drills, and sprinkler systems, with some issues persisting across different inspection periods.
Jul 24, 2025Routine10
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Nov 20, 2024Complaint1
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 13, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 9, 2024Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Oct 12, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 2, 2022Routine15
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Ownership & Operations
Who Operates This Facility
Stonebridge Westphalia
for profit
Chain Affiliation
Stonebridge Senior Living
12 facilities nationwide
Chain avg rating: 2.7/5 · Rank 4 of 12
Ownership & Management
Owners
Lierman, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit stonebridgeseniorliving.com
Medicare data downloads
Original nursing home datasets
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