Stonebridge Florissant
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
Watch Stonebridge Florissant
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (73%)
Below average in MO · Critically understaffed (RN) · Very high staff turnover · Below chain average · No penalties on record
What this means for your family
This facility has a history of serious safety and staffing concerns that should be carefully investigated. If you are considering this location, we strongly recommend conducting an unannounced visit and specifically asking how they manage fall prevention and daily hygiene for residents with limited mobility.
Google Reviews
Google Reviews
32 reviews on Google“Stonebridge Florissant receives consistently alarming feedback regarding basic patient care, with multiple reviewers reporting instances of neglect, falls, and poor hygiene. While a small subset of reviews praises the facility's leadership and staff support, the overwhelming majority of detailed accounts describe severe understaffing and a lack of attention to residents' medical and physical needs.”
Quality Themes
Tap a score for detailsStrengths
- Friendly staff interactions
- Clean facility environment
- Supportive of clinical student programs
Concerns
- Severe understaffing leading to neglect (mentioned by 6 reviewers)
- Poor hygiene and failure to bathe residents (mentioned by 5 reviewers)
- Frequent falls and lack of fall prevention (mentioned by 5 reviewers)
- Inadequate wound care and bed sore management (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive consistent assistance with daily hygiene and bathing?
- 2Can you walk me through your current fall prevention program and how you monitor residents who may be at a higher risk for accidents?
- 3How does your nursing team manage wound care and skin integrity, and what is the process for communicating changes in a resident's condition to the family?
- 4I noticed the facility supports clinical student programs; how does this partnership enhance the level of care and attention residents receive on a daily basis?
- 5What steps are being taken to improve medication management and ensure that residents receive their treatments accurately and on time?
- 6What does a typical day look like for residents in terms of social engagement and activities, and how do you encourage participation for those who may be less mobile?
Personalized based on this facility's data
Key Review Excerpts
“They do not change diapers, they do not check feeding tubes, they do not turn the patients,. they do not change the linens and let the patients lay in the wet.”
“My father was there for 1 week before he was back in the hospital with a broken hip due to several falls that took place at the nurses station (so I was told.)”
“The staff is friendly and lets me know my dad appointments and they are pleasant to him which can be a challenge at times.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stonebridge Florissant has significant ongoing issues with 54 deficiencies across recent inspections, including nine complaints filed by families. The facility repeatedly struggles with nursing staffing requirements, fire safety violations, and accident prevention. While most deficiencies show correction dates, persistent problems with nursing coverage and safety hazards across multiple surveys suggest systemic challenges that families should carefully consider before visiting.
Aug 22, 2025Routine12
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 22, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 21, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 19, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 28, 2024Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 28, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Stonebridge Florissant
for profit
Chain Affiliation
Stonebridge Senior Living
12 facilities nationwide
Chain avg rating: 2.7/5 · Rank 7 of 12
Ownership & Management
Owners
Lierman, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit stonebridgeseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Hidden Lake Health Care Center
2.4 miNursing Home · Saint Louis, MO
Delmar Gardens North
2.5 miNursing Home · Black Jack, MO
Atrium Place Health and Rehabilitation
2.8 miNursing Home · Saint Louis, MO
Christian Extended Care & Rehabilitation
2.9 miNursing Home · Saint Louis, MO
Crestwood Health Care Center, LLC
3.3 miNursing Home · Florissant, MO
Rancho Rehab and Healthcare Center
4.4 miNursing Home · Florissant, MO