Nursing HomeMedicaid Investigative

Stone Mountain Run of Journey LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5160 Spring View Avenue, Stone Mountain, GA 30083|149 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.0/5

based on 69 Google reviews

(770) 498-4144 Directions Website

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1/ 10

low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low staffing rating (1/5 stars)

Above average in GA · Critically understaffed (RN) · Best in JOURNEY HEALTHCARE chain · No penalties on record

Source: Medicare data

What this means for your family

While the therapy department receives praise, the facility has a concerning history of sanitation and neglect issues. We strongly advise families to conduct an unannounced visit and specifically inspect the cleanliness of rooms and the responsiveness of staff to call lights before choosing this facility.

Google Reviews

69 reviews on Google

“Stone Mountain Run of Journey LLC receives highly polarized feedback, with many families reporting severe neglect, unsanitary conditions, and frequent staff turnover. While some visitors praise the facility's cleanliness and the responsiveness of specific staff members, a significant number of reviewers describe dangerous lapses in medical care, including unaddressed infections, falls, and poor communication. Families should be aware of consistent reports regarding staffing shortages and administrative disorganization.”

Quality Themes

Tap a score for details

Strengths

Responsive therapy department
Welcoming atmosphere in common areas
Specific nursing assistants noted for kindness
Professional admissions staff

Concerns

Severe neglect and lack of basic hygiene (soiled briefs, unbrushed teeth) (mentioned by 8 reviewers)
Understaffing leading to ignored call lights and delayed medical attention (mentioned by 7 reviewers)
Poor communication and inability to reach management (mentioned by 6 reviewers)
Sanitation issues including roach infestations and dirty rooms (mentioned by 5 reviewers)
Theft of personal belongings and clothing (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 56 analyzed

How They Respond to Reviews

23%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1I've heard wonderful things about the kindness of your nursing assistants and the welcoming atmosphere in the common areas; how do you foster that sense of community among the residents?
2With the therapy department being a noted strength here, could you walk us through how a resident's personalized rehabilitation plan is managed?
3What specific protocols are in place to ensure that call lights are answered promptly and that residents receive timely medical attention, especially during shift changes?
4How does the facility manage daily hygiene routines, such as dental care and incontinence care, to ensure every resident's personal cleanliness is consistently maintained?
5Could you describe the cleaning schedule for the resident rooms and common areas to ensure a sanitary and pest-free environment for everyone?
6What is the best way for our family to stay in regular contact with the management team if we have questions about our loved one's care or medication updates?

Personalized based on this facility's data

Key Review Excerpts

“The KITCHEN IS FULL OF ROACHES THEY HAVE AND INFESTATION IN THE BUILDING POOR PLACE NOT GOOD AT ALL”

Visitor · 2024★★★★☆

“The conditions continue to be deplorable, even after several promises were made by owners. Now, I and my family are suffering with Scabies, received while visiting my loved one.”

Long-term resident's family · 2026★☆☆☆☆

“The staff is wonderful, but you can't get in touch with management. The facility phone no is a land line, but they rolled the number to a cell no then chose not to answer it all day.”

Family member · 2026★★★★☆

Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.34hrs

45%

Registered nurses for medical care

Total Nursing

2.92hrs

71%

All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility97.4%

Worse than Avg

Here

97.4%

12.1%

10.6%

De kalb

20.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.7%

Better than Avg

Here

14.7%

19.5%

20.5%

De kalb

18.0%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility11.3%

Better than Avg

Here

11.3%

15.3%

16.6%

De kalb

16.5%

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility2.7%

Better than Avg

Here

2.7%

5.3%

5.7%

De kalb

6.0%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility19.1%

Mixed vs Avgs

Here

19.1%

19.4%

16.0%

De kalb

18.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility92.2%

Mixed vs Avgs

Here

92.2%

93.4%

91.2%

De kalb

89.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility31.9%

Worse than Avg

Here

31.9%

79.7%

78.4%

De kalb

75.6%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility47.2%

Worse than Avg

Here

47.2%

81.8%

80.4%

De kalb

76.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility3.4%

Worse than Avg

Here

3.4%

1.6%

2.4%

De kalb

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

Near state avg (6.1)

This facility has a concerning pattern of ongoing building safety violations, with fire safety and smoke protection issues appearing across all three surveys from 2022 to 2025. The most recurring problems involve resident rights protections, building safety systems, and fire prevention measures. While the facility reports correcting each deficiency, the persistence of similar safety violations over three years, including a significant medication error rate issue, suggests systemic challenges in maintaining consistent compliance standards.

Mar 20, 2025Routine8 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 27, 2023Routine6 findings

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0364Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

0371Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Mar 9, 2022Routine7 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stone Mountain Run of Journey LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Journey Healthcare

Chain Size

34 facilities nationwide

Chain avg rating: 1.7/5 · Rank 3 of 19 (Best)

Ownership & Management

Owners

Journey Ox of Ga LLC

Owner · Organization

3 Bees Holdings LLC