Stevens Nursing and Rehabilitation Center of Hallettsville
Strong Medicare quality ratings; families often praise compassionate and person-centered staff. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
This facility is highly regarded for its warm, family-like atmosphere and staff members who prioritize resident dignity. However, because of a documented instance of delayed medical intervention for a serious infection, families should closely monitor clinical changes and maintain active communication with the nursing team.
Google Reviews
Google Reviews
13 reviews analyzed“Families can expect a highly compassionate and person-centered care environment, with multiple reviewers praising the staff for treating residents like family. While the facility excels in emotional support and professional nursing, one critical review highlighted a serious medical oversight regarding a resident's infection and delayed hospital transfer.”
Quality Themes
Strengths
- Compassionate and person-centered staff
- Welcoming and warm facility atmosphere
- Efficient admissions and communication process
- High level of professional nursing care
Concerns
- Serious medical oversight/delayed response to infection
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that frequently mention specific staff members and details mentioned in the reviews. While some responses use a consistent professional template, they are customized to acknowledge the reviewer's specific praise or sentiment.
Questions for Your Tour
- 1It is wonderful to see how much the team values feedback through your responses to families; how do you ensure that the communication between the nursing staff and family members stays so consistent?
- 2We are looking for a place where the atmosphere feels warm and welcoming; what kind of daily activities or social gatherings do you host to help residents feel part of the community?
- 3With the nursing team being such a professional strength here, how do you ensure that medical needs and changes in health are monitored closely around the clock?
- 4How does the facility handle protocols for managing infections or sudden changes in a resident's medical condition to ensure a quick response?
- 5Since the admissions process is known for being very efficient, what are the first steps we should take to ensure a smooth transition for our loved one?
- 6What is the typical routine for residents during meal times and how much involvement do they have in choosing their daily schedule?
Personalized based on this facility's data
Key Review Excerpts
“Every staff member I have interacted with goes above and beyond to treat my dad as an individual and not just another patient in a room.”
“Chyla with admissions made the process so easy and answered every single question we had. Thank you for making this new experience amazing.”
“My husband is there ! He got an abscess on his bottom and was running a fever!! I had to stay on them until finally they got him to the hospital and then transferred him for Surgery !”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering 13 deficiencies, indicating concerning patterns in resident protection, care planning, and dietary services. The facility has recurring issues with heating and ventilation systems across multiple surveys, and serious problems with abuse prevention policies and resident rights protections. While all deficiencies show correction dates, the frequency of complaints and repeat violations in basic safety systems suggest families should carefully evaluate current conditions during visits.
Mar 7, 2025Routine3
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Mar 7, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jan 26, 2024Complaint11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 26, 2024Routine4
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 30, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 11, 2022Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Citizens Medical Center County of Victoria
government
REGENCY IHS OF HALLETTSVILLE, LLC
NEHEMIAS S VELASCO II
Chain Affiliation
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 12 of 67
Ownership & Management
Owners
Citizens Medical Center County of Victoria
Owner · Organization
Regency Ihs of Hallettsville LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Hg Opco 1, LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit wellsentialhealth.org
Medicare data downloads
Original nursing home datasets
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