Sterling Park Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
Watch Sterling Park Health Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.5)
- High staff turnover (56%)
- High RN turnover (73%)
Below average in MN · Meets national RN staffing standard · Above recommended total nurse staffing
What this means for your family
While the facility is clean and conveniently located, families should be cautious regarding administrative transparency. We recommend asking for a detailed breakdown of all 'community fees' and inquiring about how they handle resident transitions if care needs change, as billing practices have been a point of contention.
Google Reviews
Google Reviews
12 reviews on Google“Sterling Park Health Care Center receives polarized feedback, with recent positive reviews highlighting a welcoming atmosphere, clean facilities, and a convenient location. However, long-term concerns persist regarding high staff turnover, poor administrative responsiveness, and aggressive billing practices that can impact residents on fixed incomes.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Clean, well-maintained facility
- Excellent, accessible location
- Modernized lobby and common areas
Concerns
- Poor administrative responsiveness and lack of follow-through (mentioned by 2 reviewers)
- High staff turnover rates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 40 residents, how do you ensure consistent communication with families regarding updates or changes in a loved one's care plan?
- 2I noticed some recent feedback regarding administrative follow-through; what is your process for ensuring that family inquiries or concerns are addressed in a timely manner?
- 3With staff turnover being a common challenge in the industry, what steps are you taking to ensure that residents maintain strong, long-term relationships with their primary caregivers?
- 4Considering the recent health inspection reports, what specific improvements or changes have been implemented to enhance the quality of care and compliance?
- 5I love the modernized lobby and common areas, but how do you encourage residents to stay active and engaged throughout the day in these shared spaces?
- 6How does your nursing team manage medical emergencies, and what is your protocol for notifying family members when a resident requires urgent medical attention?
Personalized based on this facility's data
Key Review Excerpts
“We were very impressed with this facility, at a recent tour. Clean and pleasant place, friendly staff, many amenities. The location is stellar with walking distance to the mall, pharmacy and excellent bus connections right in front.”
“My sister, who has special needs and lives on a fixed income, was at Sterling assisted living for about 4 months. She really liked the location and her apartment. Unfortunately, we found that Sterling seemed to nickel and dime her for things that should've been covered by her insurance.”
“Would not recommend placing your loved one here the staff directors and nurses do not respond to residents for help and when guests need assistance locating someone or to assist with a simple question they will ihnore you to the point were they shut there office doors in your face.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sterling Park Health Care Center has faced recurring issues with resident rights and infection control across multiple surveys, though all deficiencies show correction dates. Families have filed complaints leading to citations regarding nursing staffing and treatment care. The facility has struggled with consistent problems including proper notification of families about resident conditions, infection prevention protocols, and resident rights compliance, with issues persisting across different time periods from 2023 to 2025.
Aug 1, 2025Routine8
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2025Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Mar 20, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 26, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 2, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Aug 9, 2023Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Payment Denial
Aug 1, 2025
3-day denial
Ownership & Operations
Who Operates This Facility
Sterling Park Health Care Center
for profit
Chain Affiliation
Accura Healthcare
41 facilities nationwide
Ownership & Management
Owners
Kaplan, Samual
Owner
Parker, Bruce
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit stonebridgesuites.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Talamore Senior Living
< 1 miAssisted Living · St. Cloud, MN
Generations Home Care INC
< 1 miAssisted Living · Waite Park, MN
Living Hope Homes Hummingbird
1.6 miAssisted Living · St Cloud, MN
Living Hope Homes Cardinal Cre
1.6 miAssisted Living · St Cloud, MN
Cherrywood St Cloud
2.2 miAssisted Living · St. Cloud, MN
Chateau Waters
2.6 miAssisted Living · Sartell, MN