Stella Manor Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
Stella Manor is frequently praised for its clean environment and compassionate, long-term care staff. However, because a large number of recent 5-star reviews contain no text, we recommend scheduling an in-person tour to observe staff-resident interactions firsthand and asking specifically about their safety protocols for rehab transitions.
Google Reviews
Google Reviews
23 reviews on Google“Stella Manor Nursing and Rehabilitation Center receives highly polarized feedback, with many reviewers praising the staff for their compassionate, family-like care and the facility's cleanliness. Conversely, some critics express significant concerns regarding unprofessional behavior, perceived lack of genuine care, and potential safety issues during transitions or rehab stays.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility environment
- Welcoming, home-like atmosphere
- Strong, long-term care dedication
Concerns
- Perceived lack of genuine care from younger staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your impressive 5-star CMS health inspection rating, how do you ensure that high standard of cleanliness and safety is maintained every single day?
- 2We've heard wonderful things about the compassionate and attentive nursing staff here; how do you foster that culture of care among both your long-term team and newer staff members?
- 3What kind of daily activities or social programs do you have in place to help residents enjoy a vibrant, home-like atmosphere?
- 4Since you have such a strong dedication to long-term care, how do you help residents transition into the community and feel truly at home?
- 5In the event of a medical emergency during the night, what is the protocol for ensuring immediate care and communication with our family?
- 6How do you approach personalized care to ensure every resident's unique needs are met with genuine warmth and attention?
Personalized based on this facility's data
Key Review Excerpts
“My daughter spent several years at Stella and was always well cared for. The staff was always friendly and attentive.”
“A family member resided at Stella Manor for many years, the nurses and staff are professional, compassionate and highly skilled. The facility was always clean and well maintained.”
“The staff here is wonderful, sure every place has it's fair share of people who just do it because they need the job but I have seen more than 90% of the employees here and they are always caring and helpful to the residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Stella Manor has 19 deficiencies across three surveys with no complaint-triggered violations, indicating families haven't filed reports about care. The facility shows recurring issues with food service and safety systems, with nutrition problems appearing in both 2022 and 2023 surveys and medication management deficiencies found in 2023 and 2024. All violations have correction dates from the provider, suggesting active remediation efforts.
Nov 7, 2024Routine3
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 12, 2023Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Egress Deficiencies
Have exits that are accessible at all times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 14, 2022Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Ownership & Operations
Who Operates This Facility
Stella Manor Nursing and Rehabilitation Center
for profit
Chain Affiliation
Central Arkansas Nursing Centers
39 facilities nationwide
Chain avg rating: 3.5/5 · Rank 2 of 38 (Best)
Ownership & Management
Owners
Morton, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit stellamanornr.com
Medicare data downloads
Original nursing home datasets
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