St Williams Living Center
Strong Medicare quality ratings; families often praise friendly and helpful staff. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
While the facility maintains a strong reputation for cleanliness and friendly staff, the available reviews are very brief and lack depth. We recommend scheduling an in-person tour to observe daily interactions and asking specific questions about care protocols, as the current online feedback does not provide enough detail to evaluate clinical quality.
Google Reviews
Google Reviews
6 reviews on Google“St. Williams Living Center receives consistently high ratings from reviewers who praise the friendliness of the staff and the cleanliness of the facility. However, the feedback is extremely brief and lacks detailed accounts of daily operations, care quality, or specific clinical outcomes.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff
- Clean and well-maintained environment
- Positive overall nursing home atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a 5-star staffing rating, how does your team ensure that residents receive personalized attention throughout the day?
- 2I noticed the facility has a 3-star health inspection rating; could you walk me through the steps you are taking to address the recent state violations and improve in that area?
- 3Given the 53-resident capacity, how do you foster a close-knit community atmosphere and keep residents engaged in daily activities?
- 4The facility is consistently praised for being clean and well-maintained; what is your process for ensuring this standard is upheld for all resident rooms and common areas?
- 5How does your nursing team coordinate with local hospitals or specialists when a resident requires urgent medical care beyond what is provided on-site?
- 6Since your team is frequently noted for being friendly and helpful, what kind of ongoing training or support do you provide to maintain that positive culture?
Personalized based on this facility's data
Key Review Excerpts
“Great nursing home!”
“Great nursing staff.”
“Very nice and clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St Williams Living Center shows a pattern of concern with families filing complaints that triggered 5 deficiencies, including serious issues around abuse reporting and family notification requirements. The facility has recurring problems with infection control, fire safety systems, and resident protection, with the most recent complaint in December 2025 involving failure to properly report suspected abuse and notify families of incidents. While the facility corrects identified issues, the repeat deficiencies in critical safety areas warrant careful evaluation during your visit.
Feb 25, 2026Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Dec 15, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 17, 2025Complaint1
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Dec 11, 2024Routine4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Feb 1, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 10, 2024Routine5
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Federal Penalties
Fine
Apr 17, 2025
$14,901
Ownership & Operations
Who Operates This Facility
St Williams Living Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit stwilliamslivingcenter.com
Medicare data downloads
Original nursing home datasets
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