St. Mary's Nursing Center INC
Strong Medicare quality ratings; families often praise attentive nursing staff. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
While some families report positive experiences with long-term care, the facility has significant red flags regarding responsiveness and basic care standards in the memory care unit. If you are considering this facility, we strongly recommend conducting an unannounced visit to the specific unit your loved one would occupy and asking for a detailed breakdown of how therapy hours are scheduled.
Google Reviews
Google Reviews
7 reviews on Google“St. Mary's Nursing Center receives highly polarized feedback, with significant concerns regarding memory care conditions, communication, and therapy service delivery. While some families report satisfaction with attentive staff and a clean environment, others cite severe issues including poor hygiene, understaffing, and difficulty reaching staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Attentive nursing staff
- Clean, well-maintained facility
- Positive long-term care outcomes
Concerns
- Understaffing and lack of responsiveness (mentioned by 2 reviewers)
- Inadequate therapy service delivery (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's size of 160 residents, what specific steps do you take to ensure consistent communication and responsiveness for family members?
- 2I noticed some feedback regarding therapy services; could you walk me through how your team coordinates and tracks progress for residents undergoing physical or occupational therapy?
- 3With the current staffing levels, how do you ensure that residents receive timely assistance during peak hours, such as meal times or shift changes?
- 4Could you describe the daily activity schedule for residents, particularly how you keep everyone engaged and active throughout the week?
- 5How does your team handle medical emergencies or urgent health changes for residents during overnight hours?
- 6What is your current approach to the dining experience, and how do you gather resident feedback to ensure meals are meeting their nutritional and personal preferences?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been a patient on the memory care unit floor (3) for a few years, and we have been pleased with the care she has received. We have found the staff very attentive to her needs, and she always looks taken care of and healthy when we visit.”
“My aunt is a patient in their so called "memory care" but the unit smells like feces, the unit is incredibly understaffed, and the management refuses to provide wipes, chux pads, and a FULL MEAL, or adequate ventilation-85 degrees on the unit one day.”
“As soon as patient is admitted, facility sets up discharge plan Patient supposed yo get one hour OT and one hour PT. They combine them so you just get one hour total a day”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections at this facility, with recent issues in resident rights, care planning, and safety oversight. The facility shows recurring problems across fire safety systems, resident rights protections, and accident prevention that have persisted across multiple surveys from 2018 to 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with maintaining consistent standards.
Nov 22, 2024Routine12
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Meet other general requirements that are deficient.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 26, 2024Complaint5
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Prepare residents for a safe transfer or discharge from the nursing home.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 27, 2019Routine9
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jun 6, 2018Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Ownership & Operations
Who Operates This Facility
St. Mary's Nursing Center INC
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit stmarysnursingcenter.com
Medicare data downloads
Original nursing home datasets
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