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Nursing HomeMedicaid

St Mary Healthcare Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2201 Cason St, Lafayette, IN 4790479 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 20 Google reviews

5
4
3
2
1
St Mary Healthcare Center Nursing Home in Lafayette, IN — Street View
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What this means for your family

While some families report excellent experiences with individual staff members, the recent trend of serious complaints regarding patient safety and facility hygiene is concerning. We strongly recommend that you conduct an unannounced visit, specifically checking the cleanliness of the skilled nursing units and asking management how they ensure consistent oversight during weekends and holidays.

Google Reviews

Google Reviews

20 reviews on Google
St. Mary Healthcare Center receives highly polarized feedback, with some families praising the compassionate nursing staff and welcoming environment, while others report serious concerns regarding patient safety and hygiene. Critical reviews highlight issues with neglect, poor facility maintenance, and a lack of responsiveness during end-of-life care. Prospective families should weigh the positive experiences of some residents against the severe allegations of inattentive care and sanitation problems noted by others.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean3.0Activities6.0MedsN/AMemory4.0Comms3.0ValueN/A

Strengths

  • Compassionate and attentive individual staff members
  • Welcoming atmosphere for visitors
  • Well-maintained outdoor courtyards and grounds
  • Effective transition support for new residents

Concerns

  • Allegations of patient neglect and inattentive care (mentioned by 3 reviewers)
  • Poor facility hygiene and strong odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(3)5.05.0'18(1)5.01.0'23(1)3.75.0'25(2)3.0'26(4)

Distribution · 20 analyzed

5
15
4
0
3
0
2
0
1
5

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has lovely outdoor courtyards; what kind of daily activities or social events do you typically host in those spaces to keep residents engaged?
  • 2How do you ensure consistent communication with families regarding their loved one's daily care and health updates, especially given the importance of staying connected?
  • 3Could you walk me through your current protocols for maintaining facility hygiene and managing room cleanliness to ensure a comfortable environment for all residents?
  • 4I appreciate that you actively engage with online feedback from families; how do you use that input to make tangible improvements to the care experience here?
  • 5With your current staffing levels, how do you ensure that residents receive prompt and attentive assistance when they have immediate needs or requests?
  • 6In the event of a sudden medical change or emergency, what is the specific process for stabilizing a resident and notifying the family members?

Personalized based on this facility's data


Key Review Excerpts

Heather, the nursing director, stood out as a true gem. Her responsiveness and genuine care for people were evident in every interaction.

Memory care family member · 2024★★★★★

The staff is very inattentive, to the point to where the observation and care of a patient is not the priority. Terrible place and down right dangerous for this place to be responsible for people’s care!

Family member · 2024☆☆☆☆

Skilled unit-I smelled it long before I saw it!!!! Smelled so badly of urine my eyes burned!!! Staff member refered to, what is advertised as a memory care unit, as the 'locked ward'!

Visitor · 2024☆☆☆☆
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.68hrs
90%
Registered nurses for medical care
Total Nursing
3.34hrs
81%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
IN
24.8%
Tippecanoe
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.5%
IN
13.6%
Tippecanoe
9.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.5%
Better than Avg
Here
15.5%
US
19.4%
IN
23.8%
Tippecanoe
25.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.1%
Better than Avg
Here
8.1%
US
15.3%
IN
13.0%
Tippecanoe
14.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
93.4%
IN
93.6%
Tippecanoe
92.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility9.4%
Better than Avg
Here
9.4%
US
14.4%
IN
11.4%
Tippecanoe
12.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
79.8%
IN
79.0%
Tippecanoe
88.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
81.8%
IN
81.5%
Tippecanoe
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
IN
1.3%
Tippecanoe
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)
4 complaint-triggered

St. Mary Healthcare Center shows a concerning pattern with 33 deficiencies across six surveys, including four complaint-triggered investigations where families filed reports. The facility has recurring issues with treatment and care quality, medication management, and fire safety systems that persist across multiple inspections from 2023 to 2025. While the facility has provided correction dates for most deficiencies, the repeated violations in core care areas suggest ongoing operational challenges that families should carefully consider.

Mar 31, 2026Routine
4
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 22, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

May 19, 2025Routine
10
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0578Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedResolved (past non-compliance)

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 14, 2024Complaint
2
0684Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Apr 29, 2024Routine
8
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Oct 5, 2023Complaint
1
0602Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Mary Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 97 of 120

Ownership & Management

Owners

Witham Memorial Hospital

Owner · Organization

100%

Trilogy Healthcare Holdings INC

Owner (parent company) · Organization

Key personnel

Keybank National Association5% or Greater Mortgage InterestBayston, BrettOfficer / DirectorBrand, JohnOfficer / DirectorCastetter, AndreaOfficer / DirectorHawkins, ClaudeOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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