St. Joseph's Villa, INC.
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (6 vs median 5)
- High staff turnover (75%)
- High RN turnover (87%)
Bottom 25% in NE · Very high staff turnover · $27,115 in fines
What this means for your family
While the facility is praised for its activities and friendly staff, the recent report of hygiene neglect is a serious red flag. If you choose this facility, ensure you have a clear plan for monitoring daily care needs and do not hesitate to escalate concerns to management if basic hygiene requests are ignored.
Google Reviews
Google Reviews
9 reviews on Google“St. Joseph's Villa receives high praise for its welcoming, attentive staff and active engagement programs for residents. However, recent feedback highlights serious concerns regarding basic hygiene and neglect, specifically regarding shower frequency and pressure sore prevention for skilled nursing patients.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and loving nursing staff
- Active resident engagement programs
- Accommodating environment
Concerns
- Inadequate hygiene and personal care for skilled nursing patients
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that each resident receives consistent, personalized attention for their daily hygiene and personal care needs?
- 2I noticed that cleanliness is a top priority for our family; what specific protocols are in place to maintain the environment and resident rooms throughout the day?
- 3We appreciate how welcoming the nursing staff is here; what is your process for keeping families updated on changes in a resident's health or care plan?
- 4It is wonderful to hear about your active engagement programs; could you walk us through what a typical day of activities looks like for a resident?
- 5With the current CMS staffing ratings, how do you manage the workload to ensure that skilled nursing patients receive timely assistance?
- 6How are medical emergencies or urgent health changes handled during the evening and weekend shifts to ensure residents remain safe?
Personalized based on this facility's data
Key Review Excerpts
“He was there 10 days with no shower.Three different times I had to call and request this in the six weeks he was there. He would ask them regularly to get in the shower but they would only do it after I called and complained.”
“A lot of activities for the residents to keep busy and stay involved!! Friendly, helpful nurses and CNA’s.”
“My grandparents have both resided here with great care and love from all the staff! Best nursing home in the area!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 8 deficiencies, indicating ongoing concerns about care quality. The facility has recurring issues with fire safety systems, infection control, and resident care planning that have persisted across multiple surveys from 2023 to 2025. While all deficiencies show correction dates, the pattern of repeated violations in critical safety areas suggests systemic challenges that families should carefully evaluate.
Aug 12, 2025Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 12, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 24, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Sep 26, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 4, 2024Complaint4
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Sep 4, 2024Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Federal Penalties
Fine
Sep 26, 2024
$27,115
Payment Denial
Sep 26, 2024
3-day denial
Ownership & Operations
Who Operates This Facility
St. Joseph's Villa, INC.
nonprofit
Chain Affiliation
Rural Health Development
9 facilities nationwide
Ownership & Management
Owners
Ross, Matthew
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit saintjosephsvilla.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.