St Josephs Place
Strong Medicare quality ratings; families often praise exceptional rehabilitation therapy team. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
While the facility offers excellent rehabilitation and dietary services, the recent trend in reviews suggests a decline in operational consistency and cleanliness. When touring, we strongly recommend asking management specifically how they are addressing current staffing shortages and what measures are in place to ensure timely responses to resident needs.
Google Reviews
Google Reviews
7 reviews on Google“St Josephs Place receives high praise for its dedicated therapy team and dietary department, with many residents highlighting the compassionate nature of individual staff members. However, recent reviews from 2026 indicate a concerning decline in overall care consistency, cleanliness, and communication, suggesting that staffing shortages may be impacting the quality of daily operations.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation therapy team
- High-quality dietary and food services
- Compassionate and dedicated individual staff members
- Engaging activities department
Concerns
- Staffing shortages leading to extended wait times (mentioned by 2 reviewers)
- Decline in cleanliness and facility maintenance (mentioned by 2 reviewers)
- Inconsistent communication and disorganized care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see such high marks for your rehab and therapy team; how do you tailor therapy plans to help residents regain their independence?
- 2We've heard great things about the food here, so could you tell us more about how the dietary services manage specific nutritional needs or special diets?
- 3What kind of daily activities or social events does the activities department organize to keep residents engaged and connected with each other?
- 4How does the facility manage communication between the nursing staff and family members to ensure we are always updated on our loved one's care?
- 5Could you describe your protocols for handling medical emergencies or urgent care needs during the overnight hours?
- 6What steps is the facility currently taking regarding facility maintenance and upkeep to ensure a clean and comfortable environment for all residents?
Personalized based on this facility's data
Key Review Excerpts
“I can't praise them enough bc the food here is the best food I've ever tasted in an institution (and I used to work in a nursing home in Brooklyn). It tops my home cooked food.”
“Excellent compassionate and kind people. Certainly short staffed with extended wait time. Overall a productive and pleasant stay.”
“Basic needs are not always met in a timely manner, communication between staff and departments often feels disorganized, and the overall cleanliness of the facility has been concerning.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St. Joseph's Place shows ongoing compliance challenges with safety deficiencies recurring across all three surveys, primarily in fire safety systems, emergency preparedness, and electrical maintenance. The facility has repeatedly struggled with sprinkler systems, fire doors, and electrical equipment testing, with these issues persisting from 2019 through 2024 despite correction efforts. All deficiencies have been corrected by the provider, but the pattern of recurring safety violations warrants careful consideration during your visit.
Mar 30, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 19, 2024Routine2
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Aug 4, 2021Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Provide outside doors or windows in every resident room.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jun 7, 2019Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Smoke Deficiencies
Provide outside doors or windows in every resident room.
Ownership & Operations
Who Operates This Facility
St Josephs Place
nonprofit
Ownership & Management
Owners
Bon Secours Charity Health System, INC.
Owner · Organization
Bon Secours Charity Health System, INC.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit providers.wmchealth.org
Medicare data downloads
Original nursing home datasets
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