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Nursing HomeMedicaid Top Rated

St Josephs Home

Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.

950 Linden Street, Ogdensburg, NY 1366982 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 45 Google reviews

5
4
3
2
1
St Josephs Home Nursing Home in Ogdensburg, NY — Street View
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What this means for your family

St Josephs Home is highly regarded for its compassionate staff and clean environment, making it a strong candidate for long-term care. While most families report excellent experiences, we recommend asking the administration directly about their protocols for escalating medical concerns to ensure your loved one receives timely hospital care if needed.

Google Reviews

Google Reviews

45 reviews on Google
St Josephs Home is consistently praised for its compassionate, dedicated staff and clean, well-maintained environment. While the vast majority of reviews are highly positive, families should be aware of a serious historical concern regarding medical responsiveness and potential understaffing issues during high-pressure periods.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0ActivitiesN/AMedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Clean and well-maintained facility
  • Strong communication with families
  • Professional and courteous administration

Concerns

  • Concerns regarding medical responsiveness and failure to escalate care

Rating Trends

Tap a year to see what changed

234'17(2)'19(9)'21(6)'23(1)'25(6)

Distribution · 39 analyzed

5
31
4
6
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the 3-star staffing rating, how do you ensure that your nursing team has enough time to provide personalized attention to each of the 82 residents?
  • 2I noticed some families have mentioned concerns about the speed of medical escalation; could you walk me through your specific protocol for when a resident’s health status changes suddenly?
  • 3With your strong reputation for compassionate care, what specific programs or daily activities do you have in place to keep residents socially engaged and active?
  • 4How does your administration approach communication with families when a medical concern arises, especially during nights or weekends?
  • 5Regarding the recent state violations, what specific steps has the facility taken to address those findings and prevent similar issues moving forward?
  • 6What is your process for ensuring that the high standard of cleanliness mentioned by many families is maintained throughout the entire facility on a daily basis?

Personalized based on this facility's data


Key Review Excerpts

The people who take care of my Grandmother are angels! Thank God for people willing to do the challenging work with people who have dementia!

Grandchild of resident · 2019★★★★★

The care and compassion provided by all administration and nursing staff during this very difficult pandemic was nothing short of amazing. Your weekly communications, along with all the love and support you gave our mother meant more than words can ever say.

Child of resident · 2022★★★★★

Being someone who has worked on the inside of a nursing home as a CNA, i can say that even though the rooms are small, the nursing home as a whole is super nice and definitely way better than others in the area.

Former CNA/Industry professional · 2018★★★★
Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.37hrs
50%
Registered nurses for medical care
Total Nursing
3.02hrs
74%
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NY
18.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.0%
Better than Avg
Here
4.0%
US
19.5%
NY
13.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
93.4%
NY
91.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.4%
Better than Avg
Here
13.4%
US
19.4%
NY
20.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NY
95.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.5%
Worse than Avg
Here
18.5%
US
14.4%
NY
14.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
81.8%
NY
77.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (7.6)
1 complaint-triggered

St. Joseph's Home shows a concerning pattern with 16 deficiencies across three surveys, including one complaint-triggered investigation where families reported concerns about abuse prevention policies. The facility has recurring issues with fire safety systems, food safety, and medication management. While all deficiencies show correction dates, the persistent fire safety violations across multiple years suggest ongoing infrastructure challenges that families should discuss during visits.

Mar 20, 2026Routine
10
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0732Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Mar 29, 2024Routine
8
0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0361Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Mar 29, 2024Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Dec 10, 2021Routine
4
0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

St Josephs Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Steele, ColleenW-2 Managing EmployeeBackus, MichaelOfficer / DirectorBrown, Sister ShirleyOfficer / DirectorHammond, CurtOfficer / DirectorHollis, JoannaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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