St Joseph Residence
Strong Medicare quality ratings; families often praise facility accessibility for family visits. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While recent star ratings are high, the lack of written feedback makes it difficult to verify current quality. Families should be extremely cautious regarding billing policies and should request a clear explanation of medication management protocols to address concerns about over-sedation.
Google Reviews
Google Reviews
9 reviews on Google“St. Joseph Residence receives very little descriptive feedback, with most reviews consisting of star ratings without comments. The few detailed reviews highlight significant concerns regarding aggressive billing practices and inconsistent nursing care, suggesting a potentially cold and institutional environment.”
Quality Themes
Tap a score for detailsStrengths
- Facility accessibility for family visits
- General positive sentiment in recent star-only ratings
Concerns
- Aggressive and insensitive billing practices
- Inconsistent nursing care and over-sedation
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a high CMS staffing rating, how do you ensure that the nurses and aides are able to provide consistent, personalized attention to each resident during their shifts?
- 2How does the clinical team manage medication administration and monitoring to ensure everything is handled accurately and safely?
- 3We've heard great things about how accessible the facility is for family visits; how do you encourage families to stay involved in their loved one's daily care?
- 4What is your process for communicating important medical updates or changes in condition to family members to ensure we are always on the same page?
- 5Can you tell us about the daily activities and social programs available to help residents stay engaged and active within the community?
- 6In the event of a medical emergency after hours, what is the specific protocol for contacting the on-call physician and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The nurses could not agree on care. They are very quick to sedate. And before theI nsurance company had a chance to approve the bills they send nasty and upsetting letters saying if you don’t pay within 15 days they will send a collection agency after you and they will never serve you again.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Recent concerns include persistent infrastructure problems with fire safety systems and emergency preparedness that remain uncorrected from the latest survey, alongside repeated infection control deficiencies. Families have filed complaints leading to investigations about failure to properly report suspected abuse or neglect incidents. While most care-related issues like medication management and wound care have been corrected when identified, the ongoing safety system problems require attention before visiting.
Oct 1, 2025Routine6
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Aug 15, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nov 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 7, 2024Routine6
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jul 12, 2023Routine12
Construction Deficiencies
Use approved construction type or materials.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
St Joseph Residence
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit stjosephresidence.com
Medicare data downloads
Original nursing home datasets
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