St Joseph of Harahan
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 101 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 7)
- High staff turnover (57%)
Bottom 25% in LA · Critically understaffed (RN) · Worst in PLANTATION MANAGEMENT COMPANY chain · $228,169 in fines
What this means for your family
While the rehabilitation therapy team is frequently praised for helping patients regain independence, the facility suffers from persistent, serious complaints regarding nursing responsiveness, food quality, and cleanliness. If you choose this facility, ensure you have a plan for frequent family visits to monitor care, as multiple reviewers noted that residents are often left unattended for long periods.
Google Reviews
Google Reviews
101 reviews on Google“St. Joseph of Harahan receives highly polarized feedback, with many families praising the rehabilitation therapy team for successful recoveries while others report severe neglect and poor living conditions. Common complaints include cold, unappetizing food, slow response times to call buttons, and hygiene issues such as odors and cleanliness concerns. Families considering this facility should weigh the reported success of the rehab department against significant concerns regarding daily nursing care and administrative responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Engaging daily activities for residents
- Friendly and attentive individual staff members
- Successful rehabilitation and discharge outcomes
Concerns
- Cold, poor quality, or inedible food (mentioned by 8 reviewers)
- Slow or non-existent response to call buttons and patient needs (mentioned by 7 reviewers)
- Unprofessional, rude, or dismissive staff attitudes (mentioned by 6 reviewers)
- Facility cleanliness, odors, and pest issues (mentioned by 5 reviewers)
- Inadequate staffing levels and lack of supervision (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 109 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to prepare them for discharge?
- 2What steps are being taken to ensure that meal quality and temperature are consistent for every resident during dining hours?
- 3How do you ensure that call buttons are answered promptly, especially during busy shifts or overnight?
- 4With the recent focus on facility improvements, what specific measures are in place to maintain high standards of cleanliness and odor control in the resident rooms?
- 5How does the nursing team manage medication administration to ensure accuracy and safety for every resident?
- 6Could you describe some of the daily activities or social events that help keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The rehab staff worked with my dad giving him the encouragement he needed to get up and walking again. The nurses and aides gave great care to him.”
“The food is consistently cold and unappetizing. You are supposed to be able to get something else for your meal when you don't like what is served but the kitchen staff cuts out as soon as they send the food out to the rooms.”
“She calls for someone to bring her to the bathroom or put her on her side bed Potty and it can be an hour before someone shows up. I actually had to call the nurses station to get someone to go to her room.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
12
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 61 deficiencies across 14 surveys, including many complaints filed by families. Recurring issues involve abuse prevention and reporting, medication management, and accident prevention/safety supervision. While all deficiencies show correction dates, the repeated problems in critical safety areas—particularly multiple instances of inadequate abuse reporting procedures and accident hazard prevention—suggest ongoing systemic challenges that warrant careful scrutiny during any visit.
Mar 3, 2026Routine3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
May 22, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Apr 16, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Mar 27, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 27, 2025Routine3
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Oct 29, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Jul 10, 2025
$32,188
Fine
Mar 27, 2025
$178,649
Payment Denial
Feb 5, 2024
2-day denial
Ownership & Operations
Who Operates This Facility
St Joseph of Harahan
for profit
Chain Affiliation
Plantation Management Company
16 facilities nationwide
Chain avg rating: 1.5/5 · Rank 14 of 16 (Worst)
Ownership & Management
Owners
Highpoint Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Official Website
Visit stjosephofharahan.com
Medicare data downloads
Original nursing home datasets
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