St Johns Place of Arkansas, LLC
Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate and skilled staff, making it a strong choice for families prioritizing emotional support and clinical care. However, you should inquire about the meal service and dietary options during your tour, as food quality has been a point of criticism for some families.
Google Reviews
Google Reviews
10 reviews on Google“St. Johns Place of Arkansas receives high praise for its compassionate and skilled nursing staff, with multiple families noting that the team treats residents like their own family. However, some visitors have expressed concerns regarding the quality of the food and the typical clinical odors associated with nursing facilities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Strong, long-term relationships with families
- Highly skilled clinical team
Concerns
- Poor quality of food served to residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your team has built some wonderful long-term relationships with families; how do you typically involve family members in the daily lives and care plans of their loved ones?
- 2We understand that dining is a key part of the resident experience, so could you walk us through how you are currently working to improve the quality and variety of the meals served?
- 3With your strong clinical team, how do you handle medical emergencies or sudden changes in a resident's health status during the overnight hours?
- 4Since your facility maintains a high 4-star rating for staffing, how do you ensure that your nursing team has enough dedicated time to provide personalized, compassionate attention to each resident?
- 5I see that you have been active in responding to feedback online; how does that open communication style translate to how you handle concerns from families once their loved one is living here?
- 6What kind of daily activities or social programs do you have in place to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff becomes like family after a while and checks in on you even when you go home!! Provided great care, great meals, and great service overall.”
“The staff is fantastic, huge hearts and excellent skills and they will put you at ease when leaving your loved one into their care.”
“My great aunt is there. It's a decent place. It distink like nursing homes usually do. Food looks terrible though. CNAs and Nurses were nice and helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with fire safety, nutrition management, and resident care quality across multiple surveys from 2023-2025, with families previously filing a complaint about protection of resident belongings. The most persistent problems involve fire alarm systems and smoke detection appearing in both 2023 and 2024 inspections, along with repeated nutrition and dietary deficiencies. While all violations show correction dates, the pattern of similar issues reoccurring suggests ongoing operational challenges families should consider.
Dec 4, 2025Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jun 13, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Aug 3, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jun 2, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
St Johns Place of Arkansas, LLC
for profit
Chain Affiliation
Southern Administrative Services
35 facilities nationwide
Chain avg rating: 3.6/5 · Rank 14 of 35
Ownership & Management
Owners
4p2t1 Ops Holding Lp
Owner · Organization
Walley, Lindsey
Owner
Alexark1 LLC
Owner (parent company) · Organization
Jej Assets Lp
Owner (parent company) · Organization
Jej Management, LLC
Owner (parent company) · Organization
Ponthie, Sharlot
Owner (parent company)
Walley, Lindsey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit stjohnsplaceofarkansas.com
Medicare data downloads
Original nursing home datasets
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