St George Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
Below average in SC · Below recommended RN staffing · Low staff turnover (stable workforce) · $42,793 in fines · Very few deficiencies
What this means for your family
This facility shows a stark divide in experiences; while some families report excellent, compassionate care, others have raised serious concerns about neglect and poor staff communication. We strongly recommend visiting in person during off-hours to observe staff-to-resident interactions and asking specific questions about how the facility advocates for resident medical needs and pain management.
Google Reviews
Google Reviews
23 reviews on Google“St George Healthcare Center receives highly polarized feedback, with some families praising the staff's warmth and long-term care, while others report severe neglect and unprofessional behavior. Critical concerns consistently center on poor communication, perceived staff indifference, and issues with medical advocacy for residents. Families considering this facility should be aware of the stark contrast between reports of attentive, compassionate care and allegations of neglect and rudeness.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming administrative staff
- Engaging activity department
- Long-term staff consistency
- Personalized attention for hospice residents
Concerns
- Reports of staff being rude, dismissive, or unprofessional (mentioned by 4 reviewers)
- Neglect of basic resident needs including feeding and pain management (mentioned by 3 reviewers)
- Poor communication and responsiveness from front desk/reception (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your activity department receives a lot of praise; could you walk me through what a typical week of engagement looks like for residents here?
- 2Given the importance of consistent communication, what is the best way for our family to stay updated on our loved one's daily needs and any changes in their care plan?
- 3How does your team ensure that residents receive consistent support with daily tasks like feeding and timely pain management throughout the day and night?
- 4I see that you actively engage with families online; how do you handle feedback or concerns when a family member feels that a resident's needs aren't being met promptly?
- 5With your long-term staff consistency, how do you ensure that new or rotating team members maintain the same level of professional and compassionate care that your core staff is known for?
- 6Can you explain your current process for medication management and how you ensure accuracy and responsiveness when a resident's health needs change?
Personalized based on this facility's data
Key Review Excerpts
“The staff is caring, concerned & always there if you need them. The food is always tasty and satisfying. The activity department is one of a kind!”
“Staffing is amazing I was moved here by hospice and don't regret it in anyway there Staffing is Johnny on the spot make sure I have everything I need take time to see who you are your not just a person in a bed”
“I also watched them go days without trying to attempt to feed my elderly roommate. I would say something and they would act like they heard me, then go o”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to deficiencies involving resident protection from abuse and accident prevention, with accident hazards cited repeatedly across multiple surveys from 2021 to 2024. The facility has ongoing issues with accident prevention, resident rights, medication management, and care planning. While most deficiencies show correction dates, the recurring pattern of accident hazards and recent complaint activity in 2024 raise ongoing safety concerns that families should investigate thoroughly.
Feb 17, 2026Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jan 9, 2025Routine2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Sep 19, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 27, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 8, 2023Routine11
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Federal Penalties
Fine
Sep 19, 2024
$16,894
Fine
Jun 27, 2023
$25,899
Ownership & Operations
Who Operates This Facility
St George Healthcare Center
for profit
Chain Affiliation
Fundamental Healthcare
68 facilities nationwide
Chain avg rating: 2.4/5 · Rank 35 of 68
Ownership & Management
Owners
Thi of South Carolina, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit stgeorgehealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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