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Assisted Living

St. Francis Home

Families consistently rate this highly β€” reviewers highlight compassionate and caring religious staff. Schedule a visit to confirm the fit.

1718 West Sixth Street, Artesia Pilar Β· Santa Ana, CA 9270374 bedsLicensed & Active
Google rating
4.6/5

based on 39 Google reviews

5
4
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St. Francis Home Assisted Living in Santa Ana, CA β€” Street View
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What this means for your family

This facility is an excellent choice for families seeking a spiritually-focused, loving environment, particularly for those who value the presence of the Sisters and regular religious services. However, you should investigate the facility's current security protocols and visitor management, as one reviewer reported a significant safety issue with a person on the premises.

Google Reviews

Google Reviews

39 reviews on Google
β€œSt. Francis Home is highly regarded for its compassionate, religious-based care, with many families praising the dedicated Sisters and nuns for their loving approach. While the facility excels in providing a spiritual and homelike atmosphere, one reviewer raised a serious safety concern regarding a dangerous individual on the premises.”

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean5.0Activities9.0Meds10.0Memory9.0Comms8.0ValueN/A

Strengths

  • Compassionate and caring religious staff
  • Spiritual atmosphere with daily Mass
  • Homelike and clean environment
  • Effective medication management

Concerns

  • Safety issue involving a dangerous individual on premises

Rating Trends

Tap a year to see what changed

234'15(1)'17(8)'19(14)'23(1)'25(1)'26(1)

Distribution Β· 42 analyzed

5
31
4
8
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1
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1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We love the idea of a spiritual atmosphere; could you tell us more about how the daily Mass and religious services are integrated into the residents' weekly routines?
  • 2The facility looks so clean and welcoming; what steps does your team take to maintain that homelike environment for the 74 residents?
  • 3Since medication management is a strength here, how do you ensure that any changes in a resident's prescription are communicated quickly to the family?
  • 4What protocols do you have in place to ensure the safety and security of all residents within the community?
  • 5We noticed how much you value resident care in your responses to others; how do you personally foster that sense of compassion among your staff?
  • 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

β€œMy mom had dementia. She has not known me in a decade the nuns took care of her and gave her proper medication she is back. knows and loves me.πŸ˜β€

Family of resident with dementia Β· 2019β˜…β˜…β˜…β˜…β˜…

β€œWhat a wonderful, caring loving place. The Nuns and Caretakers really care about the residents. Lots of activities to keep them busy and my sister loves to go to Mass twice a day even though she isn’t Catholic.”

Family of resident Β· 2018β˜…β˜…β˜…β˜…β˜…

β€œMom is very happy here. The Sisters are so caring and generous with affection and support. While not a nursing facility, they do administrate meds and really try to provide the necessary and desired dietary needs.”

Family of resident Β· 2018β˜…β˜…β˜…β˜…β˜…
Source: 39 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

6total
5 Type Bβ€” non-compliance
Clean recordβ€” no deficiencies found
Jan 28, 2026Inspection
Clean

The facility underwent a required 1-Year inspection and was observed to be in compliance with licensing requirements. The inspector noted positive observations regarding facility maintenance, safety equipment, and resident care routines. No deficiencies were cited during this evaluation.

Sep 5, 2025Other
Clean

The inspection was an unannounced case management visit conducted to follow up on a self-reported Usual Incident/Injury Report (UIIR). The inspector observed that the facility has adequate utilities, required furnishings, current liability insurance, and proper storage for food and chemicals. No deficiencies were cited per Title 22 Division 6 of the California Code of Regulations.

Jan 7, 2025Inspection
Clean

The inspection identified three deficiencies related to facility maintenance and safety protocols. Specifically, issues were noted with a non-operational exit gate, excessive water temperature in a restroom, and failure to conduct and document required quarterly emergency drills. All cited deficiencies are classified as Type B, indicating non-compliance that requires correction.

Apr 30, 2024Inspection
Clean

The facility underwent a Required 1 Year Inspection and was generally observed to be in good order, with positive findings noted regarding resident rooms, safety equipment, and supplies. However, one deficiency was cited concerning staffing requirements for CPR and first aid coverage. The facility must correct this deficiency by the specified due date.

Mar 1, 2023Other
Clean

The unannounced case management visit was conducted to follow up on a self-reported incident regarding a resident's absence. The evaluator noted that the facility acted appropriately and in a timely manner to address the incident, and no immediate safety risks were observed. However, one deficiency was noted concerning personal belongings left in the resident's room.

Feb 15, 2022Inspection
Clean

The facility underwent a required 1-year unannounced inspection. The inspector reviewed various areas, including resident rooms, bathrooms, kitchen, and safety equipment. No deficiencies were cited in the areas inspected.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Franciscan Missionary Sisters

Administrator

VERONICA VILLALPANDO

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources β€” Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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