St Clare Commons
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 8.0)
- High staff turnover (59%)
- High RN turnover (75%)
Bottom 25% in OH · Below recommended RN staffing · Worst in COMMONSPIRIT HEALTH chain · $40,433 in fines
What this means for your family
St. Clare Commons offers a beautiful environment and excellent rehab therapy, making it a strong candidate for short-term recovery. However, families of long-term or memory care residents should be highly vigilant; please ask specifically about current staffing ratios and the process for escalating care concerns, as many families report difficulty getting timely responses to basic needs.
Google Reviews
Google Reviews
57 reviews on Google“St. Clare Commons is a visually impressive facility that receives consistent praise for its physical environment, cleanliness, and high-quality rehab therapy team. However, families frequently report significant concerns regarding chronic understaffing, slow response times to call lights, and inconsistent communication from management. While some residents thrive in the independent living and rehab programs, those requiring higher levels of daily assistance often experience gaps in care and medication management.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and beautiful facility
- Highly effective physical and occupational therapy teams
- Appealing dining options and food quality
- Welcoming and social environment for independent living
Concerns
- Chronic understaffing leading to long wait times for assistance (mentioned by 9 reviewers)
- Inconsistent medication administration and management (mentioned by 3 reviewers)
- Poor communication from management and nursing leadership (mentioned by 5 reviewers)
- Lack of personal hygiene care and assistance with daily tasks (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the physical and occupational therapy teams are highly regarded here; how do you integrate those services into a resident's daily routine to ensure they stay active?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure that residents receive timely assistance with daily hygiene and personal care tasks?
- 3Could you walk me through your current process for medication administration and how you ensure accuracy and consistency for residents who require daily support?
- 4I see that management responds to some online feedback; what is your preferred method for families to communicate concerns directly to leadership to ensure they are addressed promptly?
- 5With the CMS staffing rating being a focus area, how are you currently managing staff-to-resident ratios to ensure that response times for call lights are kept to a minimum?
- 6How do you handle medical emergencies or changes in a resident's health status during evening or weekend hours when administrative leadership may not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“The physical, occupational, and speech therapy teams were excellent. The therapy teams got me walking unaided, strengthened my body, and worked with me on basic living skills.”
“My mother came to this facility on 4-23-24 for rehab and is now long-term assisted living. It was and still is a work in progress with the nursing staff, but overall it's improving and is a real nice facility.”
“My mom has been a resident in Memory Care at St. Clare Commons for a year now, and I couldn't be more pleased with the level of care she receives. The new directors who have joined in the past year are incredibly friendly and have truly made a positive impact.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
St Clare Commons shows concerning patterns with 50 deficiencies across recent surveys, including 18 complaint-triggered issues indicating families have filed reports. The facility has recurring problems with medication management, resident care quality, and safety hazards that persist across multiple inspections. While all deficiencies show correction dates, the repeated nature of core care issues suggests ongoing challenges with consistent quality standards.
Mar 26, 2026Complaint8
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Dec 1, 2025Complaint5
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Administration Deficiencies
Help the resident with transportation to and from laboratory services outside of the facility.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 26, 2025Routine11
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Apr 3, 2025Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Jul 8, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Apr 25, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Oct 11, 2023
$40,433
Ownership & Operations
Who Operates This Facility
St Clare Commons
nonprofit
Chain Affiliation
Commonspirit Health
19 facilities nationwide
Chain avg rating: 3.0/5 · Rank 19 of 19 (Worst)
Ownership & Management
Owners
Chi Living Communities
Owner · Organization
Commonspirit Health
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit chilivingcommunities.org
Medicare data downloads
Original nursing home datasets
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