Springtree Rehabilitation & Health Care Center
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 65 Google reviews
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What this means for your family
This facility offers a vibrant social calendar and a clean, well-renovated environment that many residents enjoy. However, families should be cautious regarding weekend staffing levels; we strongly recommend asking the administration for their specific weekend staffing ratios and how they ensure safety alerts are monitored during off-hours.
Google Reviews
Google Reviews
65 reviews on Google“Springtree Rehabilitation & Health Care Center (formerly Pacifica Senior Living Sunrise) generally receives high praise for its clean, renovated facilities and a compassionate, active staff. While many families report positive experiences with move-in processes and resident engagement, there are significant concerns regarding weekend staffing levels and responsiveness to safety alerts in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Engaging and active social calendar
- Warm and supportive staff members
- Helpful and responsive administrative/sales team
Concerns
- Understaffing and slow response times on weekends (mentioned by 2 reviewers)
- Poor communication from nursing staff regarding resident issues (mentioned by 2 reviewers)
- Cleanliness issues in rooms upon move-in (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how responsive your administrative team is to feedback; how do you ensure that same level of communication carries over from the office to the nursing staff during daily care?
- 2We've heard great things about your social calendar; could you tell us more about the specific types of activities available to keep residents engaged and active?
- 3Since we want to ensure a smooth transition, what steps does your team take to ensure a resident's room is deep-cleaned and perfectly prepared before a new move-in arrives?
- 4With your impressive 5-star staffing rating, how do you manage care consistency and response times during the weekends or overnight shifts?
- 5Can you describe the specialized programming and environment you have in place specifically for residents with memory care needs?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with physicians?
Personalized based on this facility's data
Key Review Excerpts
“The medical aides on the weekends are sparse and unavailabe. My mother 's assigned aide for that day (Linda) left her unattended in the restroom for over 2 hours ignoring her safety alert notification.”
“The facility is clean, the staff is supportive/knowledgable/helpful, the activities that are provided offer inclusion and encourage connection and fun.”
“The room had not been cleaned, was very dirty and smelled like mildew. The common areas were dirty and carpets disgusting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues across three key areas: medication management (with drug labeling problems appearing in all three surveys), food service and nutrition, and maintaining a safe, clean environment. While all 16 deficiencies have been corrected by the provider, the pattern of repeated violations in medication handling and the persistence of environmental safety concerns across multiple years suggests ongoing operational challenges that families should discuss during visits.
May 23, 2024Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 8, 2023Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 10, 2022Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Springtree Rehabilitation & Health Care Center
for profit
Chain Affiliation
Millennium Health Systems
4 facilities nationwide
Chain avg rating: 4.2/5 · Rank 2 of 5 (Best)
Ownership & Management
Owners
2012 Lipschutz Family Trust
Owner · Organization
Barry M Kantrowitz Revocable Trust Dated 12/17/2009
Owner · Organization
Millennium Consolidated, LLC
Owner · Organization
Nonmarital Trust Under the Howard Lipschutz Revocable Trust 5/21/15
Owner · Organization
Patricia Ann Kroger Revocable Trust Dated 2/21/25
Owner · Organization
Weisman, Andrew
Owner
Barton D Weisman Trust Fbo Andrew Weisman
Owner (parent company) · Organization
Barton D Weisman Trust Fbo Marcia Langley
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit springtreeseniorliving.com
Medicare data downloads
Original nursing home datasets
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