Springtown Park Rehabilitation and Care Center
Strong Medicare quality ratings; families often praise extremely clean and well-maintained facility. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
This facility is exceptionally clean and the nursing aides are often described as very kind. However, families should be extremely vigilant regarding patient safety and fall prevention, as multiple recent reviews report serious incidents of neglect and inadequate medical response.
Google Reviews
Google Reviews
50 reviews analyzed“Families often praise the facility for its cleanliness, modern amenities, and a nursing staff that many describe as friendly and compassionate. However, there are serious, recurring allegations regarding patient safety, specifically involving falls, inadequate rehabilitation protocols, and medical neglect by specific physicians.”
Quality Themes
Tap a score for detailsStrengths
- Extremely clean and well-maintained facility
- Compassionate and friendly nursing staff
- Secure and professional environment
- Spacious and modern patient rooms
Concerns
- Patient falls and lack of supervision (mentioned by 2 reviewers)
- Inadequate rehabilitation/therapy intensity
- Medical neglect or dismissed medical concerns (mentioned by 2 reviewers)
- Slow response times for call lights
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and modern the patient rooms are; could you show us some examples of the living spaces?
- 2Since we want to ensure our loved one is safe, what specific protocols do you have in place to prevent falls and provide close supervision during the night?
- 3How do you ensure that every medical concern or change in condition is addressed promptly by the nursing team?
- 4What is the typical response time for a call light, and how do you manage staffing during busy shifts to ensure residents aren't waiting?
- 5Could you tell us more about the intensity and frequency of the rehabilitation and therapy programs available here?
- 6What kind of daily activities or social outings are organized to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The staff and nurses are like family. I had a nasty fall near my home, broke both legs, so I have chosen Springtown Park for my rehab place until I can get enough to get back on my feet. It's home away from home.”
“They were neglectful when told numerous times he could not walk without a walker and assistance. He fell in the first 10 hours and suffered a brain bleed, bruising, and elbow gash.”
“I am a caregiver myself and my client had an intense period of recovery. This place is wonderful. They gave the same level of care I would expect at home. Fantastic staff. Cleaning daily. No odor or unpleasant surroundings.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose walking got worse
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring issues across multiple areas, with families filing complaints that triggered 5 of the 26 deficiencies found. The most persistent problems involve medication management (appearing in 4 surveys), fire safety systems, and infection control. While all deficiencies have correction dates, the pattern of repeat violations in medication management and the family-reported concerns about infection control and discharge practices suggest ongoing operational challenges that families should carefully evaluate during visits.
Dec 19, 2025Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 26, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Feb 26, 2024Complaint2
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 22, 2023Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nov 29, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 6, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ownership & Operations
Who Operates This Facility
Parker County Hospital District
for profit
PMG OPCO SPRINGTOWN LLC
JEREMY SIRMONS
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 3.0/5 · Rank 8 of 19
Ownership & Management
Owners
Parker County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit springtownparkrehab.com
Medicare data downloads
Original nursing home datasets
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