Springs of Lima the
Strong Medicare quality ratings; families often praise friendly and attentive nursing staff. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
The Springs of Lima offers a clean, activity-rich environment with highly regarded rehabilitation services. However, families should exercise caution and perform due diligence regarding financial agreements, as pricing for care levels is reported to be subjective. Additionally, given the serious allegations of staff misconduct, we recommend frequent, unannounced visits to monitor your loved one's well-being.
Google Reviews
Google Reviews
28 reviews on Google“The Springs of Lima is generally regarded as a clean, welcoming facility with a strong emphasis on community and staff friendliness. While many families praise the quality of care and the variety of activities available, there are notable concerns regarding staff turnover, the subjectivity of care-level pricing, and serious allegations of theft and poor conduct by some nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and attentive nursing staff
- Clean and well-maintained facility
- Diverse range of resident activities
- High-quality rehabilitation therapy services
Concerns
- Allegations of theft and poor treatment of patients by some nursing staff (mentioned by 2 reviewers)
- High turnover in management and staff (mentioned by 2 reviewers)
- Lack of transparency and subjectivity in care-level pricing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to shape the day-to-day culture here?
- 2Given the diverse range of activities mentioned by families, could you walk us through a typical week of programming for a resident who enjoys staying social?
- 3With the high-quality rehabilitation services you offer, how do you ensure consistent, personalized care for residents as their health needs evolve?
- 4We understand that staffing consistency is vital; what steps are you taking to maintain a stable team and ensure residents build lasting, trusting relationships with their caregivers?
- 5To help us plan for the future, could you explain how you determine care-level pricing so we can understand exactly what is included in the monthly investment?
- 6What protocols do you have in place to ensure resident belongings are tracked and secure, and how do you foster an environment where residents feel completely safe and respected?
Personalized based on this facility's data
Key Review Excerpts
“Some of the nurses don't treat patients the good. They also take patients belongings. They will take the patients money.”
“Pricing of ‘Level’ of care does not seem to be transparent. There is a base charge for the area and an additional Level charge for services necessary for the resident, and that seems very subjective (but significant).”
“I came here for rehab after a hospital stay and choosing this place was the best decision I could have made. The staff here is excellent in every way and so attentive. The therapy I am receiving is top tier.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Springs of Lima has persistent issues with medication management appearing across multiple surveys and complaint inspections, indicating families have reported concerns about pharmaceutical services and medication errors. The facility also shows recurring problems with fire safety systems, care planning, and resident safety measures. While all deficiencies show correction dates, the pattern of repeated medication-related violations and multiple family complaints suggests ongoing quality concerns that families should carefully evaluate.
Jul 24, 2025Routine1
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nov 1, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 15, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 7, 2023Complaint1
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Sep 12, 2022Routine12
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Sep 5, 2019Routine13
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ownership & Operations
Who Operates This Facility
Springs of Lima the
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 46 of 120 (Best)
Ownership & Management
Owners
Griffin-American Healthcare Reit III, INC.
Owner (parent company) · Organization
Griffin-American Healthcare Reit IV Holdings, Lp
Owner (parent company) · Organization
Northstar Healthcare Income INC
Owner (parent company) · Organization
Northstar Healthcare Income Operating Partnership Lp
Owner (parent company) · Organization
Trilogy Holdings Nt-Hci, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit springsoflima.com
Medicare data downloads
Original nursing home datasets
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