Springfield Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, compassionate, and friendly staff. Still worth an in-person visit.
based on 31 Google reviews
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What this means for your family
This facility is highly regarded for its warm, community-focused environment and engaging activities. However, families of residents with complex physical needs should conduct a thorough tour and ask specific questions about daily care routines, as some reports suggest a gap in support for those with limited mobility.
Google Reviews
Google Reviews
31 reviews analyzed“Springfield Nursing and Rehabilitation Center receives high praise for its compassionate, family-oriented staff and engaging activity programs. However, some families have expressed significant concerns regarding the quality of care for residents with high-acuity needs and difficulties with administrative communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and friendly staff
- Strong, effective therapy department
- Engaging and frequent resident activities
- Welcoming, small-town family atmosphere
Concerns
- Inadequate care for residents with high physical support needs (mentioned by 2 reviewers)
- Difficulties with administrative communication and information gathering (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the therapy department is highly praised; how do you integrate those therapy goals into the daily routine for residents who need extra physical support?
- 2With the facility having a cozy, small-town atmosphere, how do you ensure that families stay well-informed and connected with the administrative team regarding their loved one's care updates?
- 3Since staffing levels can fluctuate, what specific processes do you have in place to ensure consistent, hands-on attention for residents who require higher levels of physical assistance?
- 4I see that you actively engage with feedback online; how does that open communication help you improve the daily experience for residents?
- 5What are some of the most popular activities residents participate in, and how do you encourage those who might be hesitant to join in?
- 6In the event of a medical emergency, what is your protocol for coordinating care and communicating with family members during those critical moments?
Personalized based on this facility's data
Key Review Excerpts
“The facility might not look like the Hilton but the staff genuinely care about the Residents. They make it more like a cozy home instead of just a building. Activities work to keep each resident involved and ensure they have the ability to interact with other residents.”
“If your loved one is not able to at least walk or do some things for themselves DO NOT send them here! ... they literally did as little as possible for him.”
“Difficult to reach; frustrating to gather information from residents who need advocate. Refuses to provide proper support to its residents in navigating their various options...Medicaid etc.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Springfield Nursing and Rehabilitation Center has a relatively clean inspection record with only 6 deficiencies across 2 surveys, all corrected by the facility. The primary issues involved resident assessment and care planning, including delays in completing assessments and care plans, plus one respiratory care concern. Additional deficiencies included fire safety barriers and communication during resident transfers, but these appear resolved with no recurring patterns across different survey periods.
Oct 17, 2019Routine4
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 23, 2018Routine2
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Ownership & Operations
Who Operates This Facility
Springfield Nursing and Rehabilitation Center
for profit
Chain Affiliation
Benjamin Landa
54 facilities nationwide
Chain avg rating: 3.2/5 · Rank 15 of 54
Ownership & Management
Owners
Springfield Health Center Holdco, LLC
Owner · Organization
Platschek, Alexander
Owner (parent company)
Rubenstein, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit springfieldrehab.com
Medicare data downloads
Original nursing home datasets
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