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Nursing HomeMedicaid

Springfield Health & Rehab

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

105 Chester Road, Springfield · Springfield, VT 05156102 bedsLicensed & Active
Google rating
4.0/5

based on 23 Google reviews

5
4
3
2
1
Springfield Health & Rehab Nursing Home in Springfield, VT — Street View
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What this means for your family

While the facility has a dedicated rehab team and a responsive administrator, the recent trend in reviews indicates significant concerns regarding night-shift staffing and neglect. If you choose this facility, we strongly recommend visiting during off-hours to observe staff responsiveness and speaking with current residents about their wait times for assistance.

Google Reviews

Google Reviews

23 reviews on Google
Springfield Health & Rehab receives praise for its individual staff members who are described as patient and kind, particularly in rehab and nursing roles. However, multiple reviewers express serious concerns regarding chronic understaffing, which leads to long wait times for call lights and neglectful care, especially during night shifts.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean5.0ActivitiesN/AMeds8.0MemoryN/AComms7.0ValueN/A

Strengths

  • Patient and kind individual nursing staff
  • Effective rehab therapy services
  • Responsive and compassionate administration
  • Helpful and friendly bedside manner

Concerns

  • Chronic understaffing leading to long wait times (mentioned by 4 reviewers)
  • Neglectful care during night shifts (mentioned by 2 reviewers)
  • Building maintenance and outdated facilities (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72023(7)3.92024(10)3.22025(5)5.02026(1)

Distribution · 23 analyzed

5
13
4
6
3
0
2
0
1
4

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that the facility has a high number of state-reported deficiencies; what specific steps is the leadership team currently taking to address these findings and improve the quality of care?
  • 2Given that some families have expressed concerns about wait times for assistance, could you walk me through how the nursing team prioritizes call lights and ensures timely responses, especially during the night shift?
  • 3I see that your team is very active in responding to online feedback; how do you use that direct input from families to make tangible changes to the daily experience here?
  • 4The rehab therapy services are highly praised by families; how do you integrate those therapy goals into the resident's daily routine outside of scheduled sessions?
  • 5With the building being an older facility, what is your current plan for ongoing maintenance and updates to ensure a comfortable and safe environment for residents?
  • 6How does your staff ensure consistent, attentive care during the overnight hours when the facility is quieter and fewer administrative staff are present?

Personalized based on this facility's data


Key Review Excerpts

The new administrator took the time to listen to my concerns and questions...he was accommodating, informative and compassionate.

Family member · 2024★★★★★

Chelsea is sooo amazing with my mom! I observed her helping my mom move from her wheelchair onto her bed….such patience, kindness and genuine care.

Daughter · 2024★★★★★

98% of the night shift is careless and neglectful

Family member · 2025☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
3.65hrs
89%
All nurses + aides combined
Staff Turnover
77%
Lower is better (< 30% = good)
RN Turnover
86%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
12.1%
VT
11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility82.3%
Worse than Avg
Here
82.3%
US
93.4%
VT
94.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.4%
Worse than Avg
Here
30.4%
US
19.4%
VT
27.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.6%
Better than Avg
Here
12.6%
US
14.4%
VT
20.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility90.1%
Worse than Avg
Here
90.1%
US
95.5%
VT
97.5%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility7.5%
Worse than Avg
Here
7.5%
US
3.2%
VT
5.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.3%
Worse than Avg
Here
41.3%
US
81.8%
VT
83.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility46.3%
Worse than Avg
Here
46.3%
US
79.8%
VT
78.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VT
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
3penalties
Well above state avg (10.3)
48 complaint-triggered
$637,467 in fines

This facility has a concerning pattern of family complaints that have triggered 48 of 86 total deficiencies across multiple surveys. Recurring problems include inadequate care planning, medication management errors, and serious issues with protecting residents from abuse and neglect. While the facility has corrected most violations, the persistent nature of complaints about fundamental care areas—particularly resident safety, nursing competency, and medication oversight—suggests ongoing quality concerns families should carefully evaluate before visiting.

Apr 1, 2026Routine
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Feb 17, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 9, 2025Complaint
5
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Nov 19, 2025Complaint
8
0635Immediate jeopardy · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0656Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Actual harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Mar 27, 2025Routine
16
0585Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0726Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0947Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0711Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0635Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Mar 27, 2025Complaint
2
0756Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Mar 3, 2025

$253,692

Payment Denial

Mar 3, 2025

110-day denial

Fine

Oct 18, 2024

$100,555

Ownership & Operations

Who Operates This Facility

Owner / Operator

Springfield Health & Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Allaire Health Services

Chain Size

20 facilities nationwide

Chain avg rating: 2.3/5 · Rank 14 of 20 (Worst)

Ownership & Management

Owners

Ahs Vt Opco Holdco LLC

Owner · Organization

100%

Ahs Vt Topco LLC

Owner (parent company) · Organization

Kurland, Benjamin

Owner (parent company)

Kurland, Naomi

Owner (parent company)

Key personnel

Kurland, BenjaminOfficer / DirectorAhs Vt Opco Holdco LLCManagerAhs Vt Topco LLCManagerAllaire Health ServicesManagerBrand Sonnenschine LlpManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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