Spring View Nursing & Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 2.0)
Bottom 25% in KY · Below recommended RN staffing · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $26,685 in fines
What this means for your family
Recent reviews suggest a positive shift in management and cleanliness, making this a potentially good option for those prioritizing an active social environment. However, because of past reports of understaffing and neglect, we strongly recommend that you visit during off-hours to observe staff-to-resident ratios and ask specifically how the facility handles care plan compliance for residents with complex needs.
Google Reviews
Google Reviews
81 reviews analyzed“Spring View Nursing & Rehabilitation is frequently praised for its warm, family-oriented atmosphere and active engagement with residents through games and holiday events. However, the facility has faced serious historical criticisms regarding cleanliness, understaffing, and the quality of medical care, suggesting a potential divide between the facility's social environment and its clinical operations.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented atmosphere
- Engaging activities and holiday events
- Friendly and supportive staff
- Clean and well-maintained facility (recent reviews)
Concerns
- Understaffing leading to neglect or slow response times (mentioned by 3 reviewers)
- Poor hygiene and cleanliness of rooms (mentioned by 2 reviewers)
- Inadequate medical care or failure to follow care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given that the facility has 71 residents, how do you ensure consistent, personalized attention for each individual during peak hours to prevent delays in assistance?
- 2I noticed some recent feedback regarding room cleanliness; what is your current protocol for daily housekeeping and deep-cleaning schedules to ensure a comfortable environment?
- 3With the current staffing levels, what specific steps are you taking to ensure that care plans are followed accurately and that medical needs are addressed promptly?
- 4I see that you host engaging holiday events and activities; could you walk me through a typical week of social programming and how you encourage residents to participate?
- 5How do you manage communication with families regarding changes in a resident's health status or updates to their care plan?
- 6Since you have a 1-star CMS health inspection rating, what specific improvements or new training programs have you implemented recently to address those findings?
Personalized based on this facility's data
Key Review Excerpts
“Most of the employees are very kind and helpful. Heather is great at helping you get stuff lined out. I would recommend springview if you are needing rehab or care facility.”
“They are very understaffed which is not their fault but they ignored my grandma when she needed help. Left her sitting in halls or in a wheelchair unable to stand to get into her own bed.”
“The new administrator is amazing. A totally new atmosphere and only positive vibes, smells great!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Residents whose bladder or bowel control got worse
Residents who got a urinary tract infection
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a pattern of deficiencies across multiple areas, with 28 violations found during three federal surveys, though all have been corrected. The most recurring issues involve fire safety systems, nursing staff competency and supervision, and care planning assessments. Notable concerns include problems with staff training, infection control, and abuse reporting procedures that appeared in the most recent 2025 inspection, suggesting ongoing operational challenges despite previous corrections.
Aug 11, 2025Routine12
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 2, 2023Routine15
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Have policies on smoking.
Sep 19, 2019Routine1
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Federal Penalties
Fine
Aug 11, 2025
$5,782
Fine
Aug 11, 2025
$5,782
Fine
Aug 11, 2025
$5,782
Ownership & Operations
Who Operates This Facility
Spring View Nursing & Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 75 of 94 (Worst)
Ownership & Management
Owners
Ky M53 Spe Opco Holdco LLC
Owner · Organization
Clearview Ky Snf Holdco LLC
Owner (parent company) · Organization
Sweet Home Management LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit springviewnr.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.