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Nursing HomeMedicaid Investigative

Spring Creek Nursing and Rehabilitation Center LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

401 N Broadway St, Green Springs, OH 44836120 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 45 Google reviews

5
4
3
2
1
Spring Creek Nursing and Rehabilitation Center LLC Nursing Home in Green Springs, OH — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (13 vs median 8.0)
  • High RN turnover (64%)

Bottom 25% in OH · Below recommended RN staffing · Above average staffing · $77,618 in fines

Source: Medicare data

What this means for your family

While the facility offers excellent therapy programs and engaging activities, the recent reports of severe maintenance issues and inconsistent nursing care are deeply concerning. We strongly recommend that you conduct an unannounced visit to inspect the facility's cleanliness and observe staff-to-resident interactions before making a decision.

Google Reviews

Google Reviews

45 reviews on Google
Spring Creek Nursing and Rehabilitation Center receives highly polarized feedback, with a large volume of glowing five-star reviews contrasting sharply with severe allegations of neglect and facility mismanagement. While many residents and family members praise the therapy team, cleanliness, and compassionate staff, recent negative reports highlight critical issues including understaffing, poor hygiene, and dangerous building conditions.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean4.0Activities9.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean, welcoming facility environment
  • Engaging activities and therapy dog programs
  • Attentive and compassionate bedside staff

Concerns

  • Chronic understaffing and high staff turnover (mentioned by 3 reviewers)
  • Incompetent nursing care and medication management failures (mentioned by 2 reviewers)
  • Unsanitary facility conditions and maintenance issues (mentioned by 2 reviewers)
  • Rude or unprofessional management and communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.52022(2)5.02023(24)2.02024(4)1.02025(2)4.52026(20)

Distribution · 52 analyzed

5
42
4
0
3
1
2
1
1
8
14 reviews posted between Feb 18, 2026Feb 21, 2026 · 14 were 5-star

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent feedback regarding staff turnover, what specific steps is the facility taking to ensure consistent, familiar caregivers for my loved one?
  • 2I noticed the facility has a 2/5 staffing rating; how do you ensure that residents receive timely assistance during peak hours when the floor is busiest?
  • 3With medication management being a critical priority for us, could you walk me through your verification process to prevent errors and ensure timely administration?
  • 4The facility is noted for its engaging therapy dog program and activities; how are these opportunities tailored to ensure residents who may be less mobile can still participate?
  • 5Regarding the facility's maintenance and cleanliness, what is your current protocol for addressing housekeeping requests or urgent repairs in resident rooms?
  • 6How does your leadership team handle communication with families when concerns arise, and what is the best way for us to stay updated on our loved one's care plan?

Personalized based on this facility's data


Key Review Excerpts

Nursing staff wasn't competent with dressing changes. The patient arrived early afternoon and no meds were available at 730 pm at night.

Family member of resident · 2024☆☆☆☆

This facility does not keep the same nurses so the patients do not get good care. They don't wash the patients face everyday so their faces be covered in bums.

Family member of resident · 2024☆☆☆☆

Raw sewage leaking throughout the building black mold everywhere. When the inspectors came to look at issues the maintence department was told to redirect them to other parts of the building

Visitor/Observer · 2025☆☆☆☆
Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.89hrs
95%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)
RN Turnover
58%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility65.0%
Worse than Avg
Here
65.0%
US
12.1%
OH
28.2%
Sandusky
26.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.6%
Worse than Avg
Here
43.6%
US
19.5%
OH
25.4%
Sandusky
29.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility12.5%
Worse than Avg
Here
12.5%
US
4.9%
OH
3.6%
Sandusky
2.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
19.4%
OH
21.6%
Sandusky
19.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Mixed vs Avgs
Here
7.9%
US
14.4%
OH
5.8%
Sandusky
4.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
93.4%
OH
92.6%
Sandusky
94.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.3%
Better than Avg
Here
96.3%
US
81.8%
OH
78.4%
Sandusky
84.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility88.7%
Better than Avg
Here
88.7%
US
79.8%
OH
75.6%
Sandusky
84.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Sandusky
0.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (10.1)
15 complaint-triggered
$77,618 in fines

Spring Creek Nursing Center has significant concerns with families filing 12 complaint reports triggering federal investigations. The facility shows recurring problems in medication management, resident rights, and facility safety across multiple years. While all deficiencies report correction dates, the pattern of ongoing issues in core care areas like medication errors and safety hazards suggests persistent operational challenges that families should carefully evaluate before choosing this facility.

Mar 12, 2026Complaint
5
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0908Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

Mar 9, 2026Complaint
1
0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Sep 15, 2025Complaint
1
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Aug 27, 2025Complaint
3
0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

May 30, 2025Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jan 6, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Federal Penalties

Fine

Sep 24, 2024

$77,618

Ownership & Operations

Who Operates This Facility

Owner / Operator

Spring Creek Nursing and Rehabilitation Center LLC

Organization Type

for profit

Ownership & Management

Owners

Sc Op Holdings LLC

Owner · Organization

100%

A&c Einhorn Family Trust

Owner (parent company) · Organization

25%

Ae Sc Holdings LLC

Owner (parent company) · Organization

25%

Brick, Michael

Owner (parent company)

Einhorn, Vivian

Owner (parent company)

25%

Key personnel

Brick, MichaelContracted Managing EmployeeKoenig, JoshuaContracted Managing EmployeeBrick, MichaelOfficer / DirectorKoenig, JoshuaOfficer / DirectorBrick, MichaelManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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