Spring Creek Health & Rehab
Strong Medicare quality ratings; families often praise highly effective physical therapy team. Still worth an in-person visit.
based on 76 Google reviews
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What this means for your family
This facility has a standout physical therapy department and a very helpful administrative team, which makes it a strong candidate for short-term rehab. However, families should be vigilant regarding basic care standards; specifically, verify the functionality of call buttons and monitor the frequency of linen changes and meal delivery during your visits.
Google Reviews
Google Reviews
76 reviews on Google“Spring Creek Health & Rehab receives highly polarized feedback, with many families praising the compassionate therapy team and administrative staff, while others report severe lapses in basic care. Recurring criticisms involve poor hygiene, infrequent linen changes, and significant delays in responding to call buttons, suggesting inconsistent quality of care depending on the shift or wing.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Compassionate and attentive nursing staff
- Helpful and professional administrative/billing staff
- Active engagement and social activities for residents
Concerns
- Infrequent changing of bed linens and poor room hygiene (mentioned by 4 reviewers)
- Delayed or ignored call button responses (mentioned by 3 reviewers)
- Poor food quality and inconsistent meal delivery (mentioned by 3 reviewers)
- Presence of pests (roaches, gnats, flies) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 80 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high praise for your physical therapy team, how do you integrate those therapy goals into the daily routine for residents who are less mobile?
- 2I noticed some feedback regarding room maintenance; could you walk me through your current schedule and protocols for housekeeping and linen changes?
- 3How does your nursing team prioritize and manage call button responses to ensure residents receive timely assistance?
- 4We understand that nutrition is vital; could you describe the process for meal delivery and how you ensure residents receive the correct, high-quality meals they need?
- 5What proactive steps are you taking to maintain a clean and pest-free environment for the residents?
- 6With a 3-star staffing rating, how do you ensure that your nursing team is adequately supported to maintain the high level of compassionate care mentioned in your positive reviews?
Personalized based on this facility's data
Key Review Excerpts
“The staff who helped me on a daily basis will stay in my heart forever; Brandon, Audrey, Joseph, George, Autumn, each one of you always went above and beyond!”
“Therapists Kim and Angie have worked very hard with me to achieve mobility and they will never give up on you as long as you don’t give up on yourself!”
“My mom was ther for 29 days for rehab. Out of.29 days her bed linens got changed once! One time In a month! They are supposed to do roundz every 2 hours and check on patients but some howim would be forgotten.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Spring Creek Health & Rehab has 12 deficiencies across two surveys, with all violations reportedly corrected by the facility. The most frequent issues involved fire safety systems, infection control programs, and facility safety standards. While no complaints triggered inspections, the facility has faced recurring problems with infection control appearing in both 2023 and 2024 surveys, suggesting ongoing challenges in this critical area.
May 3, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 30, 2023Routine7
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Spring Creek Health & Rehab
for profit
Chain Affiliation
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 11 of 37 (Best)
Ownership & Management
Owners
Adams, Anthony
Owner
Adams, Bryan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
76 reviews from families & visitors
Official Website
Visit springcreekhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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