Spalding Post Acute LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 175 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 5.0)
- High staff turnover (53%)
Bottom 25% in GA · Critically understaffed (RN) · Worst in ELEVATION HEALTHCARE chain · No penalties on record
What this means for your family
While recent reviews suggest significant improvements under new management and facility renovations, the facility has a history of serious lapses in basic patient care. When touring, we strongly recommend asking for a specific plan on how they handle call-button response times and how they ensure hygiene standards are met for non-ambulatory residents.
Google Reviews
Google Reviews
175 reviews on Google“Spalding Post Acute LLC presents a highly polarized experience for families, with recent reviews highlighting significant improvements under new management and facility renovations. While many families praise the compassionate staff and effective rehab programs, a recurring pattern of critical neglect—including hygiene issues, delayed medical responses, and communication failures—remains a serious concern for others.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy and rehab programs
- Recent facility renovations and clean environment
- Responsive and professional administrative leadership
Concerns
- Neglect of basic hygiene (unchanged diapers/soiled bedding) (mentioned by 6 reviewers)
- Delayed or non-existent response to call buttons/nursing requests (mentioned by 7 reviewers)
- Poor communication with family members regarding patient health (mentioned by 5 reviewers)
- Understaffing leading to patient neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the recent renovations to the facility, what are some of the favorite new spaces for residents to relax or socialize in?
- 2How does the nursing team ensure that call buttons are answered promptly, especially during busy shifts?
- 3What specific protocols are in place to ensure medication management is handled accurately and consistently every day?
- 4How does the administrative team keep family members updated on changes in a loved one's health or daily well-being?
- 5Can you tell me more about the daily activities and social programs available to keep residents engaged?
- 6What is the process for managing hygiene care and ensuring residents are comfortable and clean throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“My mom received quality care. They brought her from a bed ridden delirium to complete cognition and back on her walker. The CNA’s and nursing staff treated my mom with the utmost respect and kindness.”
“My mom is a resident at this facility and it took them 3 days of labored breathing to call 911, then the next of kin was not notified of nothing.. Not professional, not very attentive”
“My brother was there on hospice. He was in diapers and was not charged. His diapers was left unchanged all day and his clothes was wet and so was his bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 13 deficiencies across recent surveys, with ongoing issues in resident rights, medication management, and infection control. Problems persist across multiple years including care planning failures, medication errors exceeding 5%, and infection prevention lapses. While all deficiencies show correction dates, the recurring nature of complaints about basic care standards and resident treatment suggests families should carefully evaluate this facility's care quality.
Mar 19, 2026Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Have properly sized and located compartments to protect residents from smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 19, 2026Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 17, 2025Complaint9
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 17, 2025Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Dec 11, 2024Complaint4
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nov 2, 2023Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Spalding Post Acute LLC
for profit
Chain Affiliation
Elevation Healthcare
5 facilities nationwide
Chain avg rating: 1.4/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Elevation Holdings Georgia LLC
Owner · Organization
Elevation Healthcare LLC
Owner (parent company) · Organization
Funk, Kenneth
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit spaldingpostacute.com
Medicare data downloads
Original nursing home datasets
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