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Nursing HomeMedicaid Top Rated

Southwell Health and Rehabilitation

Strong Medicare quality ratings; families often praise exceptionally clean and well-maintained facility. Still worth an in-person visit.

260 Mj Taylor Road, Adel, GA 3162095 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 281 Google reviews

5
4
3
2
1
Southwell Health and Rehabilitation Nursing Home in Adel, GA — Street View
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What this means for your family

Southwell is widely regarded for its clean environment and highly attentive staff, making it a strong choice for rehabilitation. However, because some families noted concerns regarding medical oversight during weekends, we recommend asking the admissions team specifically about their on-call physician protocols and how they handle urgent medical changes during off-hours.

Google Reviews

Google Reviews

281 reviews on Google
Southwell Health and Rehabilitation is consistently praised by families for its exceptional cleanliness, modern facility, and welcoming, attentive staff. While the vast majority of reviews are highly positive, families should be aware of isolated concerns regarding medical oversight during off-hours and the intrusiveness of the biometric visitor check-in system.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean10.0Activities9.0Meds5.0MemoryN/AComms9.0ValueN/A

Strengths

  • Exceptionally clean and well-maintained facility
  • Warm, friendly, and professional staff
  • Efficient and secure visitor check-in process
  • High-quality rehabilitation and therapy services

Concerns

  • Intrusive biometric/facial recognition visitor check-in (mentioned by 3 reviewers)
  • Limited medical oversight/physician availability on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.92024(37)4.82025(115)5.02026(34)

Distribution · 186 analyzed

5
175
4
7
3
1
2
0
1
3

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given that the facility is highly regarded for its rehabilitation services, how do you integrate those therapy goals into the daily routine of long-term residents?
  • 2I noticed the facility uses a biometric check-in system; could you explain how that process works for family members and what options exist for those who prefer not to use facial recognition?
  • 3With the current CMS health inspection rating, what specific steps is the leadership team taking to improve clinical outcomes and address recent survey findings?
  • 4How is medical oversight and physician availability managed over the weekends to ensure residents receive prompt attention if a health concern arises?
  • 5The facility is consistently praised for its cleanliness and friendly atmosphere; how do you foster that culture among the staff to ensure it remains a priority?
  • 6What variety of social activities or engagement programs do you offer to help residents feel connected and active within the community?

Personalized based on this facility's data


Key Review Excerpts

The clinical team supporting her every day could not be more empathetic, professional, caring, and responsive.

Long-term resident's family · 2024★★★★★

My mom raves all the time about how she has so much fun with the activities and feels cared for. Oh, and holidays are the BEST! The Southwell Christmas dinner/party is something we’ve grown to look forward to every year.

Resident's family · 2026★★★★★

The facility is clean and the atmosphere is very welcoming. Everyone….from the front desk to the therapists have treated my father and family with care and concern.

Resident's family · 2025★★★★★
Source: 281 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.22hrs
OK
Registered nurses for medical care
Total Nursing
5.08hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
GA
10.6%
Cook
75.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
GA
91.2%
Cook
84.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
GA
95.0%
Cook
86.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.2%
Worse than Avg
Here
21.2%
US
15.3%
GA
16.6%
Cook
8.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Mixed vs Avgs
Here
12.7%
US
19.5%
GA
20.5%
Cook
10.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.3%
Mixed vs Avgs
Here
19.3%
US
15.5%
GA
20.1%
Cook
24.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
GA
80.4%
Cook
53.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.8%
Better than Avg
Here
97.8%
US
79.8%
GA
78.4%
Cook
52.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
GA
2.4%
Cook
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (6.1)
1 complaint-triggered

Southwell Health and Rehabilitation has had 24 deficiencies across 5 surveys, with 5 complaint-triggered issues where families filed reports. The most recurring problems involve care planning and assessment, medication management, and resident safety protections. Recent 2024 surveys found significant issues with abuse prevention policies and care planning that also appeared in earlier years, suggesting persistent challenges in these critical areas.

Jan 15, 2026Routine
5
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Sep 13, 2024Routine
12
0847Potential for harm · WidespreadCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0848Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Nov 30, 2023Complaint
1
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Oct 27, 2022Routine
6
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0001Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

Ownership & Operations

Who Operates This Facility

Owner / Operator

Southwell Health and Rehabilitation

Organization Type

nonprofit

Ownership & Management

Owners

Lawal, John

Owner

Tift Regional Health System INC

Owner · Organization

Dorman, Christopher

Owner

Fausett, Thomas

Owner

Key personnel

Brooks, TroyOfficer / DirectorDorman, ChristopherOfficer / DirectorFausett, ThomasOfficer / DirectorKimball, MarkOfficer / DirectorLawal, JohnOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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