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Nursing HomeMedicaid Investigative

Southern Pointe Living Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

101 Sherrard Drive, Colbert, OK 7473395 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 18 Google reviews

5
4
3
2
1
Southern Pointe Living Center Nursing Home in Colbert, OK — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High staff turnover (86%)

Bottom 25% in OK · Critically understaffed (RN) · Significantly below average staffing · Very high staff turnover · Worst in BGM ESTATE chain · $49,921 in fines · Very few deficiencies · Abuse citation

Source: Medicare data

What this means for your family

While some families report positive experiences with mobility and hospice support, the facility has seen a sharp increase in reports of severe understaffing and poor management in the last 18 months. If you are considering this facility, we strongly recommend conducting an unannounced visit on a weekend to observe staffing levels and food quality firsthand.

Google Reviews

Google Reviews

18 reviews on Google
Southern Pointe Living Center has experienced a significant decline in reputation, with recent reviews highlighting severe concerns regarding understaffing, facility maintenance, and patient care. While some families have praised the facility for compassionate nursing and improved quality of life for their loved ones, the majority of feedback from 2025 and 2026 points to critical operational failures and poor management.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean5.0Activities7.0Meds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate nursing staff
  • Clean, modern facility environment
  • Supportive hospice and mobility assistance

Concerns

  • Chronic understaffing (mentioned by 4 reviewers)
  • Poor management and administrative oversight (mentioned by 3 reviewers)
  • Inadequate food quality and availability (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02019(6)5.02020(2)1.02021(1)5.02024(2)2.32025(9)1.02026(2)

Distribution · 23 analyzed

5
11
4
4
3
0
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, how does the facility ensure that residents receive timely assistance with daily needs like hygiene and mobility?
  • 2I noticed some feedback regarding the dining experience; could you walk me through how you handle meal quality and ensure residents get the nutritional support they need?
  • 3With the current CMS ratings in mind, what specific steps is leadership taking to improve oversight and communication with families?
  • 4How does your team handle medication management to ensure accuracy and consistency for residents?
  • 5Can you describe how your staff is trained to handle medical emergencies or sudden changes in a resident's health status?
  • 6What kind of daily activities or social opportunities are available to keep residents engaged and active within the community?

Personalized based on this facility's data


Key Review Excerpts

I've been so impressed that his quality of life has improved immensely from being at home!! I'm so grateful to all the nurses, aides, hospice team, kitchen and laundry and cleaning staff because now he has people who can pick him up and lift him.

Long-term resident's family · 2025★★★★

The staff are very compassionate with the residents that are there. It is very clean.

Visitor · 2025☆☆☆☆

Understaffed always. Can't keep help due to administration. Do not take care of their patients. Nurses do not know what they are doing. Aids are overworked. Food is poor and over cooked.

Family member · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.17hrs
23%
Registered nurses for medical care
Total Nursing
2.11hrs
51%
All nurses + aides combined
Staff Turnover
83%
Lower is better (< 30% = good)
RN Turnover
83%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

3

measures

Worse Than Avg

8

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
15.5%
OK
17.2%
Bryan
22.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.1%
Worse than Avg
Here
84.1%
US
95.5%
OK
94.6%
Bryan
99.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
14.4%
OK
13.8%
Bryan
13.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
OK
3.3%
Bryan
4.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.4%
Worse than Avg
Here
22.4%
US
15.3%
OK
14.7%
Bryan
12.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.3%
Mixed vs Avgs
Here
29.3%
US
19.5%
OK
25.4%
Bryan
30.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.7%
Better than Avg
Here
90.7%
US
81.8%
OK
75.0%
Bryan
84.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.3%
Mixed vs Avgs
Here
77.3%
US
79.8%
OK
74.1%
Bryan
87.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.0%
Worse than Avg
Here
6.0%
US
1.6%
OK
1.8%
Bryan
2.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
1penalties
Well below state avg (7.2)
6 complaint-triggered
$49,921 in fines

Families have filed complaints triggering 9 deficiencies at Southern Pointe Living Center, including serious concerns about abuse protection and pressure ulcer care. Recurring issues involve care planning and assessment, medication management, and quality of care across multiple surveys. While all deficiencies show correction dates, the pattern of repeated problems in core care areas and multiple family complaints suggests ongoing challenges with consistent care delivery.

Sep 18, 2025Routine
4
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0344Potential for harm · PatternCorrected

Smoke Deficiencies

Have an alternate power supply for its alarm system.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Apr 8, 2025Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Apr 4, 2024Routine
10
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Apr 4, 2024Complaint
1
0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Jan 2, 2024Complaint
3
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jan 14, 2023Routine
8
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Federal Penalties

Fine

Apr 8, 2025

$38,445

Ownership & Operations

Who Operates This Facility

Owner / Operator

Southern Pointe Living Center

Organization Type

for profit

Chain Affiliation

Chain Name

Bgm Estate

Chain Size

15 facilities nationwide

Chain avg rating: 2.4/5 · Rank 12 of 15 (Worst)

Ownership & Management

Owners

Bypass Tr Cu Gilbert F Green Tr

Owner · Organization

7%

Mrtl Deduction Tr Cu Gilbert F Green Tr

Owner · Organization

6%

Philip M. Green Revocable Trust

Owner · Organization

25%

Philip Marion Green Exempt Tr Cu Gilbert F Green Tr

Owner · Organization

5%

Tiffany Seay Exempt Tr

Owner · Organization

7%

Mitchell, Kelly

Owner

13%

Mitchell, Marcinda

Owner

13%

Mitchell, Robert

Owner

13%

Tabor, Angela

Owner

13%

Key personnel

Taylor, SandraW-2 Managing EmployeeBelt, MirandaOfficer / DirectorPitts, JaciOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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