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Nursing HomeMedicaid Investigative

Southern California Hosp at Culver City D/p Snf

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3828 Delmas Terrace, Downtown · Culver City, CA 9023221 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.0/5

based on 90 Google reviews

5
4
3
2
1
Southern California Hosp at Culver City D/p Snf Nursing Home in Culver City, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (17 vs median 13.0)

Below average in CA

Source: Medicare data

What this means for your family

This facility is currently experiencing significant issues with cleanliness, long wait times, and staff professionalism. While you may encounter excellent individual nurses, the systemic lack of hygiene and security concerns make it a risky choice for urgent needs. If you must use this facility, closely monitor your loved one's hygiene and ensure all medical concerns are being addressed by the physician directly.

Google Reviews

Google Reviews

90 reviews on Google
Families should exercise extreme caution, as the vast majority of reviews describe a facility struggling with severe hygiene issues, long wait times, and unprofessional behavior. While some patients praise specific doctors and nurses for being kind and efficient, there are frequent reports of medical neglect, unaddressed pain, and a chaotic environment involving unmanaged security issues.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean1.0ActivitiesN/AMeds2.0MemoryN/AComms1.0Value2.0

Strengths

  • Kind and professional individual nurses
  • Successful surgical outcomes for specific procedures
  • Modern medical equipment available

Concerns

  • Extremely long wait times in the ER (mentioned by 12 reviewers)
  • Unprofessional or rude front desk/administrative staff (mentioned by 10 reviewers)
  • Poor facility cleanliness and unsanitary conditions (mentioned by 7 reviewers)
  • Staff inattention to patient needs or pain management (mentioned by 5 reviewers)
  • Safety and security issues in the waiting area (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(11)'22(9)'24(12)'26(7)

Distribution · 93 analyzed

5
20
4
4
3
1
2
3
1
65

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the modern medical equipment you have on-site, how do you ensure that residents receive timely attention for pain management and immediate medical needs?
  • 2We've heard great things about your professional nursing staff; how do you ensure that same level of care and communication extends to the administrative and front desk teams?
  • 3What specific protocols do you have in place to maintain high standards of cleanliness and sanitation throughout the resident rooms and common areas?
  • 4How does the facility manage medication administration to ensure everything is handled accurately and consistently for every resident?
  • 5Could you tell us more about what a typical day looks like for residents in terms of daily activities and social engagement?
  • 6In the event of a medical emergency or a sudden change in a resident's condition, what is the specific process for coordinating care with the hospital?

Personalized based on this facility's data


Key Review Excerpts

I came in during a slow period for the ER, there was a lapse in my insurance. I was having a hard day. One of the front desk ladies really understood me and was able to help me out in ways I could never imagine.

ER patient · 2026★★★★★

The nurses and technicians were friendly and gave me regular updates and doc was down to earth. All in all went in expecting to be there all afternoon from these reviews but it turned out just swell.

ER patient · 2024★★★★★

The ER itself was rundown and disgusting! The doctor didn't take the time to actually listen to my wife. Even telling her she wasn't feeling what she was feeling. Dismissing concerns and questions.

Family of ER patient · 2025☆☆☆☆
Source: 90 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 11 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.5%
CA
11.7%
Los angeles
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.5%
Better than Avg
Here
6.5%
US
19.5%
CA
13.7%
Los angeles
10.8%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility17.6%
Worse than Avg
Here
17.6%
US
4.9%
CA
4.5%
Los angeles
5.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
1penalties
Well below state avg (15.4)
7 complaint-triggered

Families have filed multiple complaints about this facility, including serious issues with abuse and neglect response that required correction. The facility shows recurring problems across resident rights, nursing care quality, infection control, and medication management. While all deficiencies have been corrected, the pattern of 35 violations across recent surveys, including 6 complaint-triggered issues, suggests ongoing challenges with maintaining consistent care standards that families should carefully consider.

Apr 30, 2026Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 27, 2026Routine
7
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Nov 20, 2025Complaint
1
0684Potential for harm · Isolated

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 15, 2024Routine
16
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0577Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 2, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 12, 2024Complaint
3
0610Actual harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Federal Penalties

Payment Denial

Sep 10, 2024

28-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Southern California Hosp at Culver City D/p Snf

Organization Type

for profit

Ownership & Management

Owners

Alta Hospitals System LLC

Owner · Organization

Southern California Healthcare System, INC

Owner · Organization

Chamber INC

Owner (parent company) · Organization

David & Alexa Topper Family Trust

Owner (parent company) · Organization

Ivy Holdings INC

Owner (parent company) · Organization

Ivy Intermediate Holding INC

Owner (parent company) · Organization

Mpt of Culver City Pmh, L.p.

Owner (parent company) · Organization

Mpt of Hollywood Pmh, L.p.

Owner (parent company) · Organization

Mpt of Van Nuys Pmh, L.p.

Owner (parent company) · Organization

Prospect Medical Holdings INC

Owner (parent company) · Organization

Lee, Sang Bum

Owner (parent company)

Key personnel

Sabillo, AlfredoOfficer / DirectorSamuels, EricOfficer / DirectorSabillo, AlfredoManagerKatiraie, MichaelAdp of the SnfLee, Sang BumAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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