South Davis Specialty Care
Strong Medicare quality ratings; families often praise highly skilled and compassionate nursing staff. Still worth an in-person visit.
based on 102 Google reviews
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What this means for your family
While Western Peaks has a strong reputation for successful physical and respiratory rehabilitation, the recent increase in reports regarding patient safety and hygiene is concerning. We strongly advise families to conduct unannounced visits and ask specifically about their protocols for fall prevention and wound care management before choosing this facility.
Google Reviews
Google Reviews
102 reviews on Google“Western Peaks Specialty Care receives high praise for its dedicated nursing and therapy staff, with many families noting significant recovery progress for their loved ones. However, there is a recurring pattern of serious complaints regarding inconsistent care, hygiene issues, and slow response times, particularly during off-hours or weekends. Families should be aware that while many report life-saving care, others have documented severe lapses in patient safety and communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and compassionate nursing staff
- Effective physical and respiratory therapy teams
- Clean and well-maintained facility environment
- Strong communication from specific administrative and social work staff
Concerns
- Slow response times to patient call lights (mentioned by 4 reviewers)
- Inconsistent hygiene and wound care leading to infections (mentioned by 5 reviewers)
- Understaffing issues affecting quality of care (mentioned by 4 reviewers)
- Poor communication regarding medical status and incidents (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility looks; what are your protocols for ensuring the rooms and common areas stay this tidy?
- 2We noticed the administrative and social work teams are very responsive to feedback; how does the facility ensure that families are kept updated on any changes in a resident's medical status?
- 3How does the nursing team manage call lights during busy shifts to ensure residents get timely assistance when they need it?
- 4Can you tell us more about how the nursing staff handles wound care and medication management to prevent any complications or infections?
- 5What does a typical day look like for residents in terms of social activities and engagement with the community?
- 6In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating with the therapy teams?
Personalized based on this facility's data
Key Review Excerpts
“The staff here were professional, listened to any concerns and readily resolved them. My husband's condition improved greatly with their care.”
“My husband fell out of bed while under their care and suffered a brain bleed. What followed was just as disturbing as the fall itself. The morning nurse claimed she was unaware that the fall had even happened.”
“I was admitted for tracheostomy care, all the nurses and staff did an excellent job not just with me but all the paients. The very best hospital experience I've ever had!!!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
South Davis Specialty Care has had ongoing issues across multiple areas, with one complaint filed by families regarding food safety concerns. The facility has struggled most with food safety and preparation, fire safety systems, and medical record keeping. While all deficiencies have been corrected according to state records, problems have persisted across different surveys, suggesting potential systemic challenges with maintaining consistent standards.
Dec 11, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Keep complete, dated laboratory records in the resident's record.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 8, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 8, 2023Routine3
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Dec 6, 2021Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Ownership & Operations
Who Operates This Facility
South Davis Specialty Care
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 68 of 328 (Best)
Ownership & Management
Owners
Milestone Healthcare LLC
Owner · Organization
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit sdch.com
Medicare data downloads
Original nursing home datasets
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