Social Circle Nsg & Rehab Ctr
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 28 Google reviews

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What this means for your family
While some families report excellent therapy and compassionate care, the facility has recurring, serious reports of neglect and administrative silence. If you choose this facility, ensure you have a clear, written plan for therapy schedules and maintain a daily physical presence to monitor your loved one's hygiene and medical needs.
Google Reviews
Google Reviews
28 reviews on Google“Social Circle NSG & Rehab Ctr receives highly polarized feedback, with some families praising the facility as a compassionate, family-oriented environment, while others report severe neglect and communication failures. Critical concerns include reports of residents being left in soiled conditions, lack of promised therapy services, and significant difficulty reaching administrative staff. Prospective families should be aware of these inconsistencies in care quality and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy teams
- Small, family-oriented facility atmosphere
Concerns
- Neglect of basic resident hygiene and care needs (mentioned by 3 reviewers)
- Poor communication and lack of administrative responsiveness (mentioned by 3 reviewers)
- Inconsistent or missing therapy services (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since this is a smaller, family-oriented facility, how do you ensure each resident receives personalized attention for their daily hygiene and personal care needs?
- 2We've heard great things about your therapy teams; how do you ensure that physical and occupational therapy sessions remain consistent and are never missed?
- 3What is the best way for our family to stay in regular contact with the administration, and how do you handle updates regarding changes in a resident's condition?
- 4Could you walk us through the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 5What kind of daily activities or social outings do you organize to help residents stay engaged with one another in such an intimate setting?
- 6How does the facility manage cleaning schedules and daily upkeep to ensure a high standard of cleanliness in the resident rooms and common areas?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is top-notch and really worked with him to get stronger every day. They treated him with kindness and patience, never rushing the process.”
“My uncle was here and he had sores on his legs that we had asked about multiple times , they let it get so bad that he went sepsis”
“She had an occupational therapist and physical therapist come in Friday to talk to her. Was told she would get therapy 5 days a week. She hasn’t seen anyone since.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to five recent deficiencies, indicating ongoing concerns about care quality at this facility. The most recurring issues involve medication management, infection control, and care planning, with problems appearing in multiple surveys showing a pattern of repeat violations. While all deficiencies show correction dates, the facility has struggled with consistent compliance across key areas including resident rights and safety systems.
May 29, 2025Complaint5
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 29, 2025Routine2
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Oct 29, 2023Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jul 21, 2022Routine2
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Social Circle Nsg & Rehab Ctr
for profit
Chain Affiliation
Cypress Skilled Nursing
7 facilities nationwide
Chain avg rating: 1.9/5 · Rank 4 of 8
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit socialcirclenursingandrehabilitation.com
Medicare data downloads
Original nursing home datasets
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