Smith County Health and Rehabilitation
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 175 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate nursing staff and effective rehabilitation therapy, making it a strong choice for recovery. However, families should be aware of reported concerns regarding food quality and potential night-shift understaffing; we recommend visiting during off-hours to observe staffing levels firsthand.
Google Reviews
Google Reviews
175 reviews on Google“Smith County Health and Rehabilitation is widely praised for its compassionate nursing staff, effective physical therapy department, and clean, welcoming environment. While the vast majority of reviews are highly positive, some family members have raised significant concerns regarding the quality of food service and potential understaffing during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Highly effective physical therapy team
- Clean and well-maintained facility
- Welcoming and family-oriented atmosphere
Concerns
- Poor quality and presentation of food service (mentioned by 2 reviewers)
- Understaffing, particularly during night shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 179 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; how do you ensure the dining area stays such a welcoming space for residents during meal times?
- 2We noticed many people mention how compassionate the nursing team is; how do you support your staff to maintain that level of care during the overnight hours?
- 3Could you tell us a bit more about the daily activity schedule and how residents stay engaged with the community?
- 4Since the physical therapy team has such a great reputation here, how would you tailor a rehab plan specifically for our family member's needs?
- 5With the high health inspection rating, what specific protocols do you have in place to handle medical emergencies or sudden changes in a resident's condition?
- 6We would love to hear more about the menu options and how the facility works to provide nutritious, appetizing meals every day?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist, Jenn, worked so hard to get me moving again. She is second to none! The occupational therapist, Haley, got me ready to be self sufficient again.”
“The staff went above and beyond to accommodate our aunt’s needs and kept us informed every step of the way. The nurses showed genuine care and compassion, which gave us great peace of mind as our loved one transitioned into hospice care at the facility.”
“Some of the sweetest caregivers and nurses ever work here. They seem understaffed some and that causes frustration among the people that are still trying to meet the needs of all the residents. As long as you visit your loved one daily, their needs are met.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a pattern of recurring safety and infrastructure deficiencies, with fire safety systems and emergency preparedness being the most frequent problem areas, alongside issues with food handling. While all 19 deficiencies across 4 surveys have been corrected by the facility, the repeated citations for fire safety equipment and emergency protocols suggest ongoing maintenance challenges that families should discuss during visits.
Sep 17, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Sep 26, 2019Routine7
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Sep 26, 2018Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Aug 2, 2017Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Ownership & Operations
Who Operates This Facility
Smith County Health and Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
85 facilities nationwide
Chain avg rating: 2.3/5 · Rank 12 of 94
Ownership & Management
Owners
Tn M53 Spe Opco Holdco LLC
Owner · Organization
Clearview Tn Snf Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit smithcountyhealthandrehab.com
Medicare data downloads
Original nursing home datasets
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