Skyline Terrace Conv Home
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 14 Google reviews

Watch Skyline Terrace Conv Home
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While recent reviews highlight successful physical therapy and good nutrition for residents, the facility has a history of inconsistent reports regarding hygiene and staff management. We strongly recommend scheduling an unannounced tour to observe the cleanliness of the halls and speaking with current staff to gauge the workplace environment.
Google Reviews
Google Reviews
14 reviews on Google“Skyline Terrace receives highly polarized feedback, with recent positive reports highlighting effective physical therapy and a clean environment for long-term residents. However, historical and internal reports raise serious concerns regarding facility hygiene, staff turnover, and inconsistent management practices.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Clean and well-maintained facility
- Helpful administrative staff during admissions
Concerns
- Unsanitary conditions and strong odors (mentioned by 2 reviewers)
- Inconsistent staff management and workplace culture issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 1-star CMS staffing rating, how do you ensure consistent, high-quality attention for residents throughout all shifts?
- 2I noticed some feedback regarding facility cleanliness; could you walk me through your daily housekeeping and odor management protocols?
- 3With your strong reputation for physical therapy, how do you integrate those services into a resident's daily routine to keep them active?
- 4How does your leadership team work to maintain a positive and stable environment for your staff, especially during busy periods?
- 5What is your protocol for handling medical emergencies, and how do you keep family members informed during urgent situations?
- 6Could you describe the variety of social activities available for residents to ensure they feel engaged and connected within the community?
Personalized based on this facility's data
Key Review Excerpts
“Both of parents are here at Skyline and we couldn’t be happier. The staff is awesome and they have received great care. The food is good, my Dad has gained weight wither has been there. The facility is very clean.”
“As we proceeded down the hall, stressed out staff hurried in and out of rooms. The smell of urine was overpowering. My husband, former Bureau Chief of Health Facility Licensing in another state, reviewed their inspection records. He noted many repeated infractions, some warranting heavy fines.”
“Crystal has been so helpful and has gone above and beyond to provide me with as much information possible on a variety of options for care and assistance.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
9
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Skyline Terrace has corrected all 28 deficiencies found across three routine surveys, with no complaint-triggered issues. The most frequent problems involved care planning and assessments, fire safety systems, and emergency preparedness policies. While deficiencies recurred in some areas like care planning between 2019-2021, the facility has demonstrated consistent correction of identified issues, suggesting responsive management.
Oct 15, 2025Routine5
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jan 31, 2023Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Emergency Preparedness Deficiencies
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Jul 22, 2021Routine8
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Ownership & Operations
Who Operates This Facility
Skyline Terrace Conv Home
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit skylineterracenh.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Memory Lane Assisted Living
< 1 miAssisted Living · Woodstock, VA
Greenfield Reflections of Woodstock
< 1 miAssisted Living · Woodstock, VA
Woodstock Valley Health and Rehabilitation
< 1 miNursing Home · Woodstock, VA
The Warren
< 1 miAssisted Living · Woodstock, VA
Search Group Home, INC.
10.5 miAssisted Living · Mount Jackson, VA