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Nursing HomeMedicaid Top Rated

Skyline Terrace Conv Home

Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.

123 Lakeview Road, Woodstock, VA 2266470 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 14 Google reviews

5
4
3
2
1
Skyline Terrace Conv Home Nursing Home in Woodstock, VA — Street View
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What this means for your family

While recent reviews highlight successful physical therapy and good nutrition for residents, the facility has a history of inconsistent reports regarding hygiene and staff management. We strongly recommend scheduling an unannounced tour to observe the cleanliness of the halls and speaking with current staff to gauge the workplace environment.

Google Reviews

Google Reviews

14 reviews on Google
Skyline Terrace receives highly polarized feedback, with recent positive reports highlighting effective physical therapy and a clean environment for long-term residents. However, historical and internal reports raise serious concerns regarding facility hygiene, staff turnover, and inconsistent management practices.

Quality Themes

Tap a score for details
Food10.0Staff5.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Effective physical therapy services
  • Clean and well-maintained facility
  • Helpful administrative staff during admissions

Concerns

  • Unsanitary conditions and strong odors (mentioned by 2 reviewers)
  • Inconsistent staff management and workplace culture issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(2)'22(1)'24(2)'26(3)

Distribution · 16 analyzed

5
10
4
1
3
0
2
0
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's 1-star CMS staffing rating, how do you ensure consistent, high-quality attention for residents throughout all shifts?
  • 2I noticed some feedback regarding facility cleanliness; could you walk me through your daily housekeeping and odor management protocols?
  • 3With your strong reputation for physical therapy, how do you integrate those services into a resident's daily routine to keep them active?
  • 4How does your leadership team work to maintain a positive and stable environment for your staff, especially during busy periods?
  • 5What is your protocol for handling medical emergencies, and how do you keep family members informed during urgent situations?
  • 6Could you describe the variety of social activities available for residents to ensure they feel engaged and connected within the community?

Personalized based on this facility's data


Key Review Excerpts

Both of parents are here at Skyline and we couldn’t be happier. The staff is awesome and they have received great care. The food is good, my Dad has gained weight wither has been there. The facility is very clean.

Long-term resident's family · 2025★★★★★

As we proceeded down the hall, stressed out staff hurried in and out of rooms. The smell of urine was overpowering. My husband, former Bureau Chief of Health Facility Licensing in another state, reviewed their inspection records. He noted many repeated infractions, some warranting heavy fines.

Prospective family member · 2018☆☆☆☆

Crystal has been so helpful and has gone above and beyond to provide me with as much information possible on a variety of options for care and assistance.

Prospective family member · 2017★★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
51%
Registered nurses for medical care
Total Nursing
4.02hrs
98%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.3%
VA
16.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
15.5%
VA
14.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
VA
91.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
14.4%
VA
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.8%
Better than Avg
Here
16.8%
US
19.5%
VA
20.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (14.5)

Skyline Terrace has corrected all 28 deficiencies found across three routine surveys, with no complaint-triggered issues. The most frequent problems involved care planning and assessments, fire safety systems, and emergency preparedness policies. While deficiencies recurred in some areas like care planning between 2019-2021, the facility has demonstrated consistent correction of identified issues, suggesting responsive management.

Oct 15, 2025Routine
5
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jan 31, 2023Routine
5
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0022Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for sheltering.

0023Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for medical documentation.

0031Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

Jul 22, 2021Routine
8
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Skyline Terrace Conv Home

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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