See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Skyline Nursing & Rehabilitation

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

237 Franklin Pike Road Se, Floyd, VA 2409190 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 52 Google reviews

5
4
3
2
1
Skyline Nursing & Rehabilitation Nursing Home in Floyd, VA — Street View
Street View

Watch Skyline Nursing & Rehabilitation

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

0/ 10
none Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Above average in VA · Below recommended RN staffing · Best in AVARDIS HEALTH chain · $15,935 in fines

Source: Medicare data

What this means for your family

Skyline is highly regarded for its compassionate staff and engaging activity schedule, making it a strong candidate for long-term care. However, because some families have noted the facility is physically dated and others have reported inconsistent responsiveness, we recommend touring the specific wing your loved one will occupy and asking about current staffing ratios during weekends.

Google Reviews

Google Reviews

52 reviews on Google
Skyline Nursing & Rehabilitation receives high praise from many families for its compassionate, family-oriented staff and engaging activity programs. While many reviewers highlight the quality of care and food, some families and former patients have raised serious concerns regarding facility maintenance, staffing responsiveness, and inconsistent rehabilitation outcomes.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean7.0Activities9.0Meds6.0Memory8.0Comms8.0ValueN/A

Strengths

  • Warm, compassionate, and attentive nursing staff
  • Active and engaging resident activity programs
  • High-quality, restaurant-style dining options
  • Strong communication with families regarding care

Concerns

  • Facility is dated and requires physical updates (mentioned by 3 reviewers)
  • Staff responsiveness and attentiveness issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(3)'20(2)'22(3)'24(4)'26(20)

Distribution · 59 analyzed

5
49
4
4
3
1
2
1
1
4
16 reviews posted between Mar 4, 2026Mar 6, 2026 · 16 were 5-star
13 reviews posted between Oct 6, 2025Oct 10, 2025 · 13 were 5-star

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a very active calendar; could you walk me through a typical week of activities and how you encourage residents to participate?
  • 2We appreciate that you are active in responding to feedback online; how do you use that family input to improve the daily care experience here?
  • 3While the care team is highly praised, I noticed some feedback regarding the building's age; are there any current plans for physical renovations or updates to the resident living areas?
  • 4With a 3-star staffing rating, what steps are you taking to ensure that staff remain responsive and available when residents need assistance throughout the day?
  • 5How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in health or a medical emergency?
  • 6Given the 4-star health inspection rating, what are the primary areas the team is currently focusing on to maintain and improve your clinical standards?

Personalized based on this facility's data


Key Review Excerpts

My mother suffers dementia and has been at Skyline nearing five years. I feel fortunate that the staff at Skyline treat her very well. The adult patients in the memory unit are well looked-after.

Memory care family member · 2024★★★★★

The nursing staff was awesome, giving our medication when it was due and doing wound care. The CNA’s were great, talking to both of us like we were people.

Rehab patient · 2024★★★★★

My 4 stars is because the facility is dated and I wish they would/could update it.

Long-term resident's family · 2025★★★★
Source: 52 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.4%
Worse than Avg
Here
43.4%
US
19.5%
VA
20.4%
Floyd
26.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.4%
VA
22.0%
Floyd
20.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.2%
Better than Avg
Here
5.2%
US
12.1%
VA
16.9%
Floyd
16.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
VA
91.0%
Floyd
94.8%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility10.2%
Worse than Avg
Here
10.2%
US
3.2%
VA
3.7%
Floyd
3.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
Floyd
95.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
79.8%
VA
73.6%
Floyd
77.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
VA
73.9%
Floyd
83.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
1.6%
VA
1.2%
Floyd
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
2penalties
Near state avg (14.5)
$15,935 in fines

Skyline Nursing & Rehabilitation has 34 deficiencies across three surveys, with no complaint-triggered issues from families. The facility shows recurring problems in medication management, resident rights communication, and building safety systems. Most concerning are repeated failures to properly notify families about resident conditions and changes. While all deficiencies have correction dates, the pattern suggests ongoing operational challenges families should discuss during visits.

Dec 4, 2025Routine
11
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0887Minimal · WidespreadCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Sep 22, 2022Routine
15
0363Potential for harm · Widespread

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0511Potential for harm · WidespreadCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0353Potential for harm · Pattern

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0711Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Oct 3, 2019Routine
6
0804Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Dec 4, 2025

$10,358

Payment Denial

Dec 4, 2025

16-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Skyline Nursing & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Avardis Health

Chain Size

38 facilities nationwide

Chain avg rating: 2.1/5 · Rank 4 of 14 (Best)

Ownership & Management

Owners

Floyd Parentco LLC

Owner · Organization

100%

Floyd Holdco LLC

Owner (parent company) · Organization

Vaop Holdco LLC

Owner (parent company) · Organization

Key personnel

Clark, AlyssaManaging Control - Governing BodyHoback, TiffanyManaging Control - Governing BodySnf Mgr LLCManagerClark, AlyssaManagerGallimore, DebraManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Call