Sisters Loving Arms
Reviewer concerns include unprofessional management behavior and lack of dignity for residents (mentioned by 2 reviewers) — investigate before committing.
based on 5 Google reviews
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What this means for your family
The presence of severe allegations regarding medication errors and resident dignity is a major red flag. If you consider this facility, you must verify their current licensing inspection reports and personally observe how management interacts with residents.
Google Reviews
Google Reviews
5 reviews on Google“Families should exercise extreme caution as recent reviews highlight severe concerns regarding resident dignity, medication errors, and potential malnutrition. While one long-term resident's family praises the smooth transition and care, other reviewers report alarming issues including bedsores, late medication administration, and unprofessional management behavior.”
Quality Themes
Tap a score for detailsStrengths
- Smooth transfer process from sister facilities
- Long-term resident satisfaction for some
Concerns
- Unprofessional management behavior and lack of dignity for residents (mentioned by 2 reviewers)
- Neglectful medical care including medication errors and bedsores
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since we are looking for a seamless transition, could you walk us through how your process works for transferring residents from your sister facilities?
- 2What specific protocols do you have in place to ensure medication is administered accurately and safely every single day?
- 3How does the care team monitor and prevent skin health issues, such as bedsores, for residents with limited mobility?
- 4Could you tell us a bit about the daily dining experience and how much input residents have in their meal choices?
- 5What kind of social activities or daily outings do you organize to keep the residents engaged and connected with one another?
- 6In the event of a medical emergency during the night, what is the immediate procedure for contacting doctors and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“My experience with Manna Acres is Nothing but Amazing! I hv a lil lady that lives there going on 9yrs now.”
“The manager Janie has a habit of infantilizing and humiliating residents. You couldn't pay me to leave a family member in her care.”
“During that short stay she was malnourished, developed 3 bedsores and her medication was administered late or not at all.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Sisters Loving Arms had one Life Safety Code violation recorded in March 2023 regarding the maintenance of fire sprinkler system components, which was corrected within a week. There are currently no active enforcement actions listed for this facility.
Mar 7, 2023Routine
Life Safety Code (1 violations)
The facility failed to inspect, test, and maintain fire sprinkler system components.
Ownership & Operations
Who Operates This Facility
Senior Solace, LLC
for profit
JESSICA M BOWLEY
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit assistedlivinglubbock.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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