Silvis Center for Nursing Rehab & Care
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Worst in WESLEYLIFE chain · $11,960 in fines
What this means for your family
While the facility is physically well-maintained and offers strong therapy services, the recurring reports of slow response times to call lights and missed hygiene care are significant red flags. If you choose this facility, we strongly recommend visiting during off-hours and weekends to verify staffing levels yourself, and ensure you have a clear plan for how your loved one's specific medical and toileting needs will be met.
Google Reviews
Google Reviews
67 reviews on Google“Silvis Center for Nursing Rehab & Care receives highly polarized feedback, with many families praising the facility's physical environment and specific staff members, while others report severe neglect. Recurring complaints center on significant understaffing, leading to long wait times for call buttons, missed hygiene care, and issues with medication management. While some visitors find the atmosphere clean and welcoming, others describe a lack of responsiveness that compromises resident safety and comfort.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful front desk staff
- Clean and well-maintained physical facility
- Effective physical and occupational therapy departments
- Accessible and easy-to-navigate building layout
Concerns
- Chronic understaffing leading to long response times for call lights (mentioned by 9 reviewers)
- Neglect of basic hygiene and toileting needs (mentioned by 6 reviewers)
- Poor food quality, temperature, and nutritional variety (mentioned by 3 reviewers)
- Inconsistent or unprofessional nursing care (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since the facility is so well-maintained and easy to navigate, what kind of daily activities or social events are planned to help residents stay engaged with one another?
- 2How does the nursing team ensure that call lights are answered promptly, especially during busy shifts or overnight?
- 3What specific steps are in place to ensure that medication management is handled accurately and consistently for every resident?
- 4Could you tell me more about the dining experience, specifically regarding how you ensure food is served at the right temperature and offers enough nutritional variety?
- 5How does the facility handle medical emergencies or changes in a resident's condition after regular business hours?
- 6I noticed the front desk staff is often described as very helpful; how does that team assist families with communication regarding their loved one's daily care?
Personalized based on this facility's data
Key Review Excerpts
“I once waited 40 minutes just to be taken off of the bedpan. I played a video game against another patient rather than focusing on how to walk again.”
“The help was vary courteous to us an the patient had a problem went to thee nurse took care of it right away”
“I had to call to the front desk to get someone to help him get to the rest room, twice i drove back up there 8 miles away to help him before any got to i got there first multiple times”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 14 deficiencies, with recurring issues in medication management, fire safety systems, and quality of care treatment. The facility shows persistent problems with medication errors, fire alarm and sprinkler systems appearing across multiple surveys, and safety hazards. All deficiencies have correction dates, though the pattern of repeated fire safety and medication issues suggests ongoing operational challenges that families should discuss during visits.
Mar 4, 2026Complaint3
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Dec 9, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Dec 4, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
May 6, 2025Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Mar 21, 2025Routine12
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Feb 6, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Mar 21, 2025
$12,166
Ownership & Operations
Who Operates This Facility
Silvis Center for Nursing Rehab & Care
for profit
Ownership & Management
Owners
Silvis Center Holdings LLC
Owner · Organization
Silvis Center Holdings LLC
Owner (parent company) · Organization
Kanarek, Dovid
Owner (parent company)
Levy, Aaron
Owner (parent company)
Strom, Mordechal
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit silviscenter.com
Medicare data downloads
Original nursing home datasets
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