Silverado Senior Living - Calabasas
Families consistently rate this highly — reviewers highlight compassionate and highly trained memory care staff. Schedule a visit to confirm the fit.
based on 62 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking specialized, high-end memory care with a focus on dignity and engagement. The presence of the Nexus program and beautiful outdoor spaces are significant advantages. While the care team is exceptional, you may want to observe the front-desk interactions during your tour to ensure the administrative warmth matches the clinical excellence.
Google Reviews
Google Reviews
62 reviews on Google“Silverado Calabasas is highly regarded as a premium, resort-like memory care community that excels in providing compassionate, person-centered care for residents with Alzheimer's and dementia. Families frequently praise the beautiful, secure grounds, the specialized Nexus program, and a staff that treats residents with immense dignity. While the vast majority of reviews are glowing, a small number of visitors have noted occasional lapses in front-desk friendliness.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and highly trained memory care staff
- Beautiful, secure outdoor grounds and gardens
- Specialized evidence-based programming (Nexus program)
- Resort-like atmosphere with high-end amenities
- Clean and well-maintained environment
Concerns
- Occasional unwelcoming attitude from front desk/reception staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
The owner provides highly personalized, warm, and empathetic responses that frequently mention specific staff members and amenities mentioned in the reviews. They actively use the opportunity to reinforce the community's mission of dignity, compassion, and specialized care.
Questions for Your Tour
- 1We are really impressed by the beautiful gardens and outdoor spaces; how do the residents typically enjoy the grounds during the day?
- 2I noticed the Nexus program mentioned in your materials; could you tell us more about how this evidence-based programming is integrated into daily life?
- 3The facility looks so well-maintained and clean; what is your team's routine for ensuring the common areas stay at this high standard?
- 4Since we are looking for a warm environment, how does the front desk team work to ensure every new family and resident feels welcomed from the moment they walk in?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
- 6It's great to see how much management engages with the community online; how does the leadership team stay involved with the day-to-day care of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Silverado in Calabasas is amazing. They are kind, thoughtful, and very accommodating. The hallways and dining areas are always clean and there is an aura of happiness throughout the community there.”
“The community feels like a peaceful resort in the Calabasas foothills. I was amazed by how open and spacious it was.”
“The staff were all compassionate and attentive to his needs and displayed a remarkable ability to see past his very difficult behavior and see the man he really was.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Mar 12, 2026InspectionClean
The facility underwent an unannounced required annual visit conducted by Licensing Program Analysts Kelly Dulek and Quoc Huynh. The inspection covered physical plant areas, including bedrooms, common spaces, and exterior areas. No deficiencies were cited during the comprehensive review of the facility.
Dec 16, 2025OtherClean
The facility underwent a Case Management - Incident visit following a self-reported suspected abuse incident. The Licensing Program Analyst toured the facility and discussed the incident report with the Administrator. No immediate health and safety hazards were identified during the visit, and no deficiencies were cited.
Sep 3, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 26, 2025ComplaintClean
The investigation report details a complaint regarding a resident's fall during transfer. While the initial allegation was deemed substantiated in one section, the subsequent investigation found insufficient evidence to corroborate the allegation of neglect/lack of supervision. However, one specific deficiency was cited related to basic services, citing a failure to meet standards for personal assistance and care.
Mar 13, 2025InspectionClean
The facility underwent an unannounced required annual visit. The inspection noted several areas of compliance, including clean common areas and proper safety equipment function. However, a significant deficiency was cited regarding medication administration, indicating a potential health risk due to discrepancies in medication counts and documentation.
Mar 13, 2025ComplaintClean
The facility underwent an unannounced required annual visit. The inspection noted several areas of compliance, including clean common areas and proper safety equipment function. However, a significant deficiency was cited regarding medication administration, indicating a potential health risk due to discrepancies in medication counts and documentation.
Jan 16, 2025ComplaintClean
The facility underwent a Case Management - Incident visit regarding a self-reported injury to a resident. The Licensing Program Analyst reviewed documentation and interviewed staff, finding no immediate health and safety hazards during the tour. No deficiencies were cited during this visit.
Jan 16, 2025OtherClean
The facility underwent a Case Management - Incident visit regarding a self-reported injury to a resident. The Licensing Program Analyst reviewed documentation and interviewed staff, finding no immediate health and safety hazards during the tour. No deficiencies were cited during this visit.
Ownership & Operations
Who Operates This Facility
Subtenant 25100 Calabasas Rd; Silverado Sr Lvg Mgt
PATRICE O'GRADY
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit silverado.com
Medicare data downloads
Original nursing home datasets
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