Silver Springs
Families consistently rate this highly — reviewers highlight warm and professional staff. Schedule a visit to confirm the fit.
based on 56 Google reviews
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What this means for your family
Silver Springs is an excellent choice for seniors seeking a high-end, social, and beautifully maintained environment with exceptional dining and staff. However, families should carefully evaluate their budget and dietary requirements, as some reviewers noted high costs for small units and recent challenges with special diet accommodations.
Google Reviews
Google Reviews
56 reviews on Google“Silver Springs is highly regarded for its beautiful, well-maintained grounds and an exceptionally warm, professional staff that creates a welcoming atmosphere. While many residents and families praise the high-quality dining and active social life, some reviewers expressed significant concerns regarding the high cost of rent relative to small apartment sizes and a recent report of difficulty accommodating special dietary needs.”
Quality Themes
Tap a score for detailsStrengths
- Warm and professional staff
- Beautifully maintained facility and grounds
- High-quality dining and cuisine
- Engaging social activities and events
- Bright, light-filled living spaces
Concerns
- High cost of living relative to apartment size (mentioned by 4 reviewers)
- Lack of memory care services
- Difficulty accommodating special dietary restrictions
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the warmth of your staff and how well the grounds are maintained; could you show us some of the outdoor spaces where residents enjoy their time?
- 2The dining options look lovely in the photos; how does the culinary team work with residents to accommodate specific dietary restrictions or unique nutritional needs?
- 3Since the living spaces are so bright and light-filled, could you tell us more about how the apartment layouts maximize that natural light?
- 4We'd love to hear more about the social calendar—what are some of the most popular monthly events or group activities that residents look forward to?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident quickly?
- 6As we look at the monthly costs, could you help us understand what specific services and amenities are included in the base rate to ensure we're getting the best value for the space provided?
Personalized based on this facility's data
Key Review Excerpts
“The moment we stepped into the lobby we felt welcomed. The staff here is top notch! Everyone, and I mean everyone, so kind and caring.”
“My mother moved into Silver Springs two and a half years ago and it really gave her a new lease on life. She had been lonely after my dad passed and really needed to be around people. She could not have found a more perfect place.”
“I recently visited silver springs and had no idea what senior living was all about, Cynthia took so much time and listening to my concerns, answered all of my questions and provided me with expert advice and guidance.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Dec 30, 2025OtherCleanReport
An off-site modification inspection to reduce the level of care to personal and increase the licensed capacity was completed on December 30, 2025.
Jul 21, 2025OtherCleanReport
An on-site modification inspection to reduce the level of care to personal and increase the licensed capacity was completed on July 21, 2025.
Jul 21, 2025ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaints 00108085 and 00132248 conducted on July 21, 2025.
Aug 1, 2024Complaint
An on-site investigation of complaint AZ00183356 was conducted on August 1, 2024, and the following deficiencies were cited :
Based on document review, observation, and interview, for a facility authorized to provide directed care services, the manager failed to ensure there was a means of exiting the facility that controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a potential elopement risk to residents. Findings include: 1. A review of Department documentation revealed the facility was licensed for 107 directed care level beds. 2. During the inspection, the Compliance Officer observed the premises was not secured. The Compliance Officer observed the residential units open directly to the facility grounds. The Compliance Officer observed no system to alert employees of the egress of a resident from the facility. 3. In an interview, E1 reported the facility did not accept directed care residents and was unsure why the facility had a license for directed care. 4. In an interview, E1 acknowledged the facility was authorized to provide directed care services and did not have a means to control egress or alert employees of the egress of a resident from the facility.
Based on record review and interview, the manager failed to ensure medication administered to a resident was administered in compliance with a medication order, for two of seven resident records reviewed. Findings include: 1. A review of R3's medical record revealed a signed medication order, dated July 22, 2024, for Trazadone 50 mg - Take 25 mg by mouth Qhs". 2. A review of R3's medical record revealed a Medication Administration Record (MAR) dated July 2024. The MAR revealed Trazadone (half tablet) 25MG was administered at 8pm and at 9pm on July 25, 26, 27, 28, 29, and 31, 2024. 3. A review of R7's medical record revealed a signed medication order, dated July 12, 2024, for "Novolog Insulin, Inject 5 units 10 minutes before lunch unless blood sugar is below 100, hold until Dinner, check blood sugar and give 5 units if above 100." 4. A review of R7's MAR dated July 2024, revealed R7 was administered 5 units of insulin, on July 21, 2024 at 4:30pm when R7's blood sugar was 97 and on July 22, 2024 at 11:30amwhen R7's blood sugar was 95. Further review revealed on July 29, 2024 R7's blood sugar was 101 and E2 held the insulin. 5. In an interview, E1 acknowledged medications had not been administered to R3 and R7 in compliance with the medication orders.
Mar 8, 2024RoutineCleanReport
Based on Arizona Revised Statutes, \'a736-424(B) and Arizona Administrative Code, R9-10-109(E), the Department may not conduct an onsite compliance inspection during the time of the accreditation report. The licensee submitted to the Department the current accreditation report from the Commission on Accreditation of Rehabilitation Facilities (CARF), valid from March 9, 2021 through May 31, 2024. If the health care institution's accreditation report is not valid for the entire licensing fee period of March 1, 2024 through February 28, 2025 the Department may conduct a compliance inspection of the health care institution during the time period the department does not have a valid accreditation report for the health care institution.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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