Signature Healthcare of Rockwood Rehab & Wellness
Strong Medicare quality ratings; families often praise effective rehabilitation therapy team. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
While the facility has a history of successful rehabilitation outcomes, the recent reports of hygiene issues and medication management errors are concerning. If you choose this facility, we strongly recommend frequent, unannounced visits to monitor your loved one's room cleanliness and to ensure that medication schedules are being strictly followed.
Google Reviews
Google Reviews
38 reviews on Google“Signature Healthcare of Rockwood receives highly polarized feedback, with some families praising the rehab therapy team for helping loved ones regain independence, while others report severe concerns regarding cleanliness, medication management, and facility conditions. While some visitors describe a caring environment, recent negative reports highlight issues with room maintenance, hygiene, and communication during critical care moments.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy team
- Staff described as kind and attentive by some families
- Strong communication regarding discharge planning
Concerns
- Poor room cleanliness and hygiene standards (mentioned by 3 reviewers)
- Medication management and administration errors (mentioned by 2 reviewers)
- Inadequate facility maintenance and room conditions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management team values feedback through their responses to families; how do you currently use resident and family input to improve daily care?
- 2We are so impressed by the 5-star health inspection rating, but could you walk us through your specific protocols for ensuring medication administration is always accurate and double-checked?
- 3What specific steps is the housekeeping team taking to ensure that resident rooms and common areas are kept impeccably clean and well-maintained?
- 4Since we heard great things about your rehab therapy team, could you tell us more about how they coordinate with the nursing staff to support a resident's recovery?
- 5How does the staff handle medical emergencies or changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social events are planned to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“This therapy team did great job working with her and communicating to my wife and i about certain home modifications that we would need to make to bring her home.”
“My dad has fallen twice and it was never charted.”
“He couldn't get his meds because they said they never received report for meds from Parkwest hospital. Then continued to tell him that they could not get into lock box because they could not get a hold of the pharmacy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning history including a family complaint in 2023 regarding resident protection from abuse and neglect. The most recurring issues involve fire safety systems, care planning, and emergency preparedness across multiple surveys from 2018-2023. While all deficiencies show correction dates, the pattern of repeated fire safety violations and the serious nature of the abuse protection complaint warrant careful consideration when evaluating this facility.
May 17, 2023Routine4
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Oct 16, 2019Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Sep 19, 2018Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Rockwood Rehab & Wellness
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 8 of 70 (Best)
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit shcofrockwood.com
Medicare data downloads
Original nursing home datasets
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