Signature Healthcare of Monroe County Rehab and We
Strong Medicare quality ratings; families often praise warm, home-like atmosphere. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and engaging activities department, making it a strong candidate for those seeking a warm, home-like environment. While the reviews are overwhelmingly positive, families should always schedule an in-person tour to observe the current staffing levels and resident interactions firsthand.
Google Reviews
Google Reviews
23 reviews analyzed“Signature Healthcare of Monroe County receives high praise from families and former patients for its warm, home-like atmosphere and compassionate staff. Reviewers frequently highlight the quality of care provided to their loved ones and specifically commend the activities department for their dedication to resident engagement.”
Quality Themes
Tap a score for detailsStrengths
- Warm, home-like atmosphere
- Compassionate and attentive staff
- Engaging activities department
- Quality rehabilitation services
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given your 5-star rating for health inspections, what specific protocols do you have in place to maintain such a high standard of care for your 104 residents?
- 2I noticed your team is very responsive to online feedback; how do you incorporate that same level of communication and transparency into your daily interactions with families?
- 3With your rehabilitation services being a noted strength, how do you tailor those programs to help residents maintain their independence and quality of life?
- 4Since staffing levels can fluctuate, what steps are you taking to ensure that the 3-star staffing rating translates into consistent, personalized attention for my loved one?
- 5The atmosphere here feels very warm and home-like; could you walk me through the types of social activities or events that help residents build those strong community connections?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you coordinate with local hospitals if a higher level of care is needed?
Personalized based on this facility's data
Key Review Excerpts
“The facility itself was warm and inviting with the different shades of soft hues and the home like feeling. More private rooms are provided and the staff has went above and beyond to make sure my stay was a pleasant one.”
“Great activities department that is always going above and beyond to help with any department and they bring so much joy to the elders.”
“I was in Signature Health in Monroe County for ³ weeks. I highly recommend it to anyone. They are a wondeul group of people . They always put a smile on my face. The quality of service is excellent.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring fire safety and infection control deficiencies across multiple surveys, though all violations have been corrected by the provider. The most frequent problem areas involve fire safety systems (smoke barriers, sprinklers, extinguishers), infection prevention protocols, and emergency preparedness. One family filed a complaint regarding emergency evacuation planning. While the facility addresses deficiencies when cited, the pattern of repeated fire safety issues may warrant discussion during your visit.
Jul 29, 2025Complaint1
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
May 11, 2024Routine16
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Apr 18, 2019Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 8, 2018Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Monroe County Rehab and We
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 9 of 70 (Best)
Ownership & Management
Owners
Shc Lp Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit shcofmonroecounty.com
Medicare data downloads
Original nursing home datasets
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