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Strong Medicare quality ratings; public reviewers often praise highly effective and professional physical/occupational therapy team. Still worth an in-person visit.
based on 164 Google reviews
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No Medicare penalties on record · 3 findings in latest survey
Signature Healthcare of Memphis has a strong overall Medicare rating. Public reviewers frequently mention: highly effective and professional physical/occupational therapy team and compassionate and attentive individual staff members. Review the component ratings and current source records before deciding.
Signature Healthcare of Memphis receives highly polarized feedback, with many reviewers praising the therapy department for helping patients regain mobility, while others report severe neglect and poor communication. Families frequently cite concerns regarding inconsistent nursing care, hygiene standards, and a lack of responsiveness from staff. While some residents feel well-cared for and supported, others describe a facility where basic needs are ignored, particularly during off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 167 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The rehab was a great department to work with. They were all excellent. I had no idea that were the heart of the facility.”
“I saw staff also yell at patients for merely pressing their little help buttons. The facility is a 2 on a good day and for the most part a ONE.”
“My mom sat in feces 4 hours I had to go to the facility and notify a social worker. When I got there she had not been cleaned up, the social worker had to help get it done.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
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4
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to 5 deficiencies, including concerns about care quality, safety supervision, and patient privacy. The facility shows recurring issues with medication management, nutrition and hydration, and infection control across multiple surveys from 2018 to 2023. While all deficiencies have been corrected according to provider reports, the pattern of complaint-triggered violations and repeated problems in core care areas suggests families should carefully evaluate current conditions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Signature Healthcare of Memphis
for profit
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 27 of 70
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
164 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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