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Strong Medicare quality ratings; public reviewers often praise warm, family-like atmosphere. Still worth an in-person visit.
based on 40 Google reviews
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No Medicare penalties on record · 3 findings in latest survey
Signature Healthcare of Hartford Rehab & Wellness has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, family-like atmosphere and attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
Signature Healthcare of Hartford generally receives high praise for its warm, family-like atmosphere and attentive staff who prioritize resident well-being. While many families report excellent rehabilitation outcomes and a clean environment, there are isolated but serious concerns regarding nursing responsiveness, cleanliness in specific rooms, and the handling of personal belongings. Families should be aware that while the majority of feedback is glowing, there are occasional reports of lapses in basic care standards.
Quality Themes
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Concerns
Rating Trends
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Distribution · 43 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Every time that he created a new challenge for the staff, they met it head on, and addressed the situation to make the environment safe for him again.”
“The staff did not wait for him to have a problem they were good at anticipating his needs. They all seemed to go that extra step to see to his emotional and physical well being.”
“The night shift staff in his hall are great with my grandpa. He can be quite stubborn when he wants to be, he doesn't mean to be, he has alzheimer's. Night shift, especially Maria and Hannah, know just how to handle him to get him to cooperate!”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a moderate inspection record with 5 deficiencies across 2 surveys, all corrected by the provider. The most recent 2025 survey identified issues with medication management and care planning, while a 2019 survey found problems with resident rights and infection control. No complaints were filed by families, and the gap between surveys suggests generally acceptable performance with specific areas needing attention.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Signature Healthcare of Hartford Rehab & Wellness
for profit
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 19 of 70
Owners
Shc Lp Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
40 reviews from families & visitors
Official Website
Visit shcofhartford.com
Medicare data downloads
Original nursing home datasets
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