Signature Healthcare of Glasgow Rehab & Wellness C
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 45 Google reviews
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What this means for your family
This facility offers an excellent rehabilitation program that has helped many residents regain mobility. However, families should be aware of significant communication barriers; we recommend establishing a direct point of contact or a specific schedule for updates, as phone responsiveness is a recurring issue.
Google Reviews
Google Reviews
45 reviews analyzed“Signature Healthcare of Glasgow receives high praise for its physical and occupational therapy teams, which many residents credit for their successful recovery and mobility improvements. However, families and residents have reported significant concerns regarding communication, specifically the difficulty of reaching staff by phone, and inconsistent quality of care during off-hours or for basic hygiene needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Friendly and compassionate nursing staff
- Welcoming administrative team
Concerns
- Difficulty reaching staff via phone (mentioned by 4 reviewers)
- Inconsistent hygiene care and response times (mentioned by 3 reviewers)
- Poor food quality or temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; what is the best way for families to stay in direct communication with staff regarding their loved one's daily care?
- 2Given the facility's strong reputation for physical and occupational therapy, how are these sessions integrated into a resident's daily routine to ensure they stay active?
- 3I understand that consistent communication is a priority for families; what is the most reliable way to reach a nurse or administrator if I have a question about my family member's care?
- 4How do you ensure that hygiene and personal care needs are met consistently throughout the day and night?
- 5We've heard great things about your therapy programs, but could you tell us more about the current dining experience and how you handle dietary preferences or meal quality concerns?
- 6In the event of a medical change or emergency, what is your standard process for notifying family members and coordinating with local medical providers?
Personalized based on this facility's data
Key Review Excerpts
“I would love to give a huge shout out to the therapy group I had when I was at Signature Healthcare and Rehab. I went in Signature on May 18th 2024,I had no control over my right leg and after being there for 3 weeks I got control back over my leg.”
“Only thing is there is a few what purposely bloe you off if you need something because they get so much thr we w at them at once and catch negative. Negative vibes like they just don't have time to make your needs a priority but only a few.”
“She was left in diaper(didn't need diapers before being sent here), covered in her own urine and feces for hours. Upon pressing her call button for help, they got so fed up with her”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility had 6 deficiencies found during a single 2021 survey, with issues spanning multiple care areas including nutrition and dietary services, medication management, and resident rights. All deficiencies were corrected by the facility and ranged from moderate to more serious concerns. The problems included inadequate food service staffing, improper medication labeling, insufficient nutrition/hydration, respiratory care issues, resident dignity concerns, and emergency exit safety violations.
Sep 24, 2021Routine6
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Glasgow Rehab & Wellness C
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 34 of 70
Ownership & Management
Owners
Shc Lp Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit shcofglasgow.com
Medicare data downloads
Original nursing home datasets
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