Signature Healthcare of Erin
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 31 Google reviews
Watch Signature Healthcare of Erin
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High RN turnover (62%)
Bottom 25% in TN · Critically understaffed (RN) · Worst in SIGNATURE HEALTHCARE chain · $210,753 in fines · Very few deficiencies
What this means for your family
While the facility has a strong reputation for physical therapy and engaging activities, the recent reports of neglect and communication failures are serious red flags. If you choose this facility, ensure you have a plan for frequent, unannounced visits to monitor your loved one's daily care and hygiene, as staffing consistency appears to be a major issue.
Google Reviews
Google Reviews
31 reviews on Google“Signature Healthcare of Erin receives highly polarized feedback, with some families praising the therapy team and facility cleanliness, while others report severe neglect and communication failures. Critical concerns include reports of patients being left in soiled conditions, lost personal belongings, and significant medical mismanagement. Families considering this facility should be aware of the stark contrast between positive experiences in rehabilitation and deeply concerning accounts regarding basic daily care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean, well-maintained facility environment
- Engaging activities and outings for residents
- Some staff members noted as warm and welcoming
Concerns
- Understaffing leading to neglect and delayed assistance (mentioned by 4 reviewers)
- Poor communication and difficulty reaching management (mentioned by 4 reviewers)
- Loss of personal property and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; how do you ensure the rooms and common areas stay this tidy for the residents?
- 2I noticed some great feedback regarding your therapy programs; could you tell me more about how the physical and occupational therapy sessions are integrated into a resident's weekly routine?
- 3What kind of social outings or group activities do you have planned to keep the residents engaged with the local community?
- 4How does the nursing team manage medication schedules to ensure everything is administered accurately and on time?
- 5What is the best way for family members to stay in touch with the management team and receive regular updates on our loved one's care?
- 6How does the staff handle requests for assistance during the night or during busy shifts to ensure no one is left waiting?
Personalized based on this facility's data
Key Review Excerpts
“Through an incredible therapy team he was able to not only walk again but able to return home with minimal assistance from home health.”
“Staff shows no care for patients, leaving them to rot in bed and sit in their feces. Staff often goes on breaks leaving patients to fend for themselves.”
“My sister had to literally beg for a half hour today for my mother to be toiletry. This is a dignity issue. This happens daily!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, with 8 of 15 deficiencies stemming from family reports. The most concerning recurring issues involve medication management errors, abuse prevention and reporting failures, and resident safety hazards. Recent 2024 complaints highlighted medication errors and misuse of resident belongings, while 2023 complaints involved inadequate abuse reporting and accident prevention. All cited deficiencies show correction dates, but the pattern of ongoing family complaints suggests persistent care quality concerns.
Mar 18, 2026Routine4
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Apr 3, 2024Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 18, 2020Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 18, 2019Routine6
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Apr 3, 2024
$147,898
Ownership & Operations
Who Operates This Facility
Signature Healthcare of Erin
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 67 of 70 (Worst)
Ownership & Management
Owners
Lp Cr Holdings LLC
Owner · Organization
Agemo Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf II LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit shcoferin.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.