Signature Healthcare at Summerfield Rehab & Wellne
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 131 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- High staff turnover (72%)
- High RN turnover (75%)
Bottom 25% in KY · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover · Worst in SIGNATURE HEALTHCARE chain · $182,488 in fines · Zero deficiencies (last inspection)
What this means for your family
While the facility's therapy and social work teams are frequently praised for their professionalism, the recurring reports of patient neglect, hygiene failures, and slow response times are significant red flags. If you choose this facility, ensure you have a family member present frequently to advocate for your loved one, and specifically ask management about their current weekend staffing ratios and medication administration protocols.
Google Reviews
Google Reviews
131 reviews on Google“Signature Healthcare at Summerfield Rehab & Wellness receives highly polarized feedback, with many reviewers praising the therapy team and social workers while others report severe neglect. Families frequently express concerns regarding slow call-light response times, poor hygiene, and inconsistent medication management, particularly on weekends. While some recent visitors note improvements under new management, the facility continues to face serious allegations of patient neglect and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and organized physical therapy team
- Helpful and informative social work staff
- Welcoming and friendly front-line staff
- Clean and well-maintained facility environment
Concerns
- Slow or non-existent response to call lights and patient assistance requests (mentioned by 12 reviewers)
- Poor hygiene, including failure to bathe patients and leaving them in soiled linens (mentioned by 9 reviewers)
- Inconsistent or delayed medication administration (mentioned by 5 reviewers)
- Understaffing, particularly during weekends and evenings (mentioned by 6 reviewers)
- Poor food quality and failure to meet dietary requirements (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 137 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the management team is very active in responding to feedback; how does the facility use resident and family input to improve daily care?
- 2We've heard great things about the physical therapy team here—could you tell us more about how they work with residents to meet their mobility goals?
- 3What specific protocols are in place to ensure call lights are answered promptly and that residents receive timely assistance with personal care?
- 4How does the nursing staff manage medication schedules, especially during the evening and weekend shifts when things might be busier?
- 5Could you describe the meal service and how the kitchen ensures that specific dietary requirements and nutritional needs are met?
- 6What is the routine for maintaining room cleanliness and ensuring residents are comfortable and changed promptly throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“My mother was brought here from the VA hospital, hesitant at first, but the three weeks she was there, she, her sister, and I all loved the staff. Everyone was welcoming, friendly, and the PT staff was excellent as well.”
“My 55-year-old sister was admitted there in December for rehabilitation... her stay turned into a nightmare due to the facility's unethical practices. The social worker assured my sister and our family that her discharge date was pending approval from her Molina Medicaid Healthcare plan. However, we later...”
“My great great grandfather is a patient here. He is 94 years old, has bad memory and a broken ankle. He was sent here by norton’s hospital for rehab. My mother in law and cousin came to visit him today and found him on the floor, blood coming from his head and covered head to toe in his own feces.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 42 deficiencies across three surveys, including seven complaint-triggered issues where families filed reports about problems. The most recurring issues involve medication management, food safety and nutrition, and infection control, with some problems persisting across multiple surveys despite reported corrections. While the facility states all deficiencies have been corrected, the repeated violations in critical care areas warrant careful consideration during your visit.
Sep 20, 2024Complaint5
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 28, 2024Routine23
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Jan 28, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Oct 5, 2019Routine12
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 20, 2024
$170,450
Fine
Jan 28, 2024
$12,038
Ownership & Operations
Who Operates This Facility
Signature Healthcare at Summerfield Rehab & Wellne
for profit
Chain Affiliation
Signature Healthcare
68 facilities nationwide
Chain avg rating: 3.0/5 · Rank 61 of 70 (Worst)
Ownership & Management
Owners
Shc Lp Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
131 reviews from families & visitors
Official Website
Visit shcatsummerfield.com
Medicare data downloads
Original nursing home datasets
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