Signature Healthcare at Colonial Rehab & Wellness
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
Watch Signature Healthcare at Colonial Rehab & Wellness
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
Bottom 25% in KY · Meets national RN staffing standard · Worst in SIGNATURE HEALTHCARE chain · $67,987 in fines · Zero deficiencies (last inspection)
What this means for your family
While the facility offers a robust activity program and friendly staff, the recurring reports of neglect and slow response times are significant red flags. If you are considering this facility, we strongly recommend unannounced visits and asking specifically about their nurse-to-patient ratios during night and weekend shifts.
Google Reviews
Google Reviews
26 reviews analyzed“Reviews for Signature Healthcare at Colonial are highly polarized, with many five-star ratings contrasting sharply with serious allegations of neglect. Families report concerns regarding basic hygiene, medication management, and slow response times for call lights, while positive reviews frequently highlight the facility's activities and friendly staff.”
Quality Themes
Tap a score for detailsStrengths
- Engaging daily activities
- Friendly and caring staff
- Effective physical therapy
- Nice country setting
Concerns
- Slow response to call lights and lack of assistance with basic needs (mentioned by 3 reviewers)
- Poor hygiene and sanitation standards (mentioned by 2 reviewers)
- Inadequate medication management and documentation (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you have a very active calendar; could you walk me through what a typical afternoon of activities looks like for a resident?
- 2Since you have a strong physical therapy program, how do you coordinate those sessions with a resident's daily care and hygiene routine?
- 3I see that your team is very responsive to online feedback; what is your process for communicating directly with families when a concern about a resident's daily needs arises?
- 4Given the importance of medication safety, could you explain the oversight process your nursing team uses to ensure dosages and documentation are handled accurately?
- 5How does your staff prioritize and manage call light responses during busy shifts to ensure residents aren't waiting too long for assistance?
- 6What specific protocols do you have in place to maintain high standards of room cleanliness and sanitation throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My 88 year old Grandmother was brought here after colon surgery. Not one day after, my family goes to check on her. She was covered in feces and had a fan blowing on her. It took over 30 minutes to have a nurse assist her.”
“If you care for your loved one, I would recommend looking somewhere else. My mother was here for about 24 hours. In that time, she was not provided her medication, they checked BP and oxygen 1 time (she is on oxygen), when the call button was hit, no one came for 30 minuets.”
“The staff are warm, friendly and professional. The facility is clean and I always enjoy the activities they have with the residents/patients. They also provide excellent rehab to help transition back home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered serious deficiencies in 2024 involving resident abuse protection, medication safety, and infection control, indicating concerning care quality issues. The facility has ongoing problems with fire safety systems and building maintenance that appear across multiple surveys, though all violations have reported correction dates. While most deficiencies are in building systems rather than direct care, the complaint-driven findings about fundamental resident protection warrant careful consideration during any visit.
Aug 21, 2025Routine3
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 11, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Jul 11, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 14, 2021Routine6
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Federal Penalties
Fine
Jul 11, 2024
$67,987
Ownership & Operations
Who Operates This Facility
Signature Healthcare at Colonial Rehab & Wellness
for profit
Chain Affiliation
Signature Healthcare
71 facilities nationwide
Chain avg rating: 3.0/5 · Rank 59 of 70 (Worst)
Ownership & Management
Owners
Shc Lp Holdings LLC
Owner · Organization
Asbr Holdings LLC
Owner (parent company) · Organization
Jjla LLC
Owner (parent company) · Organization
Lpsnf LLC
Owner (parent company) · Organization
Wheaten LLC
Owner (parent company) · Organization
Steier III, Elmer
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit shcatcolonial.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.