Sierra Del Sol
Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.
based on 51 Google reviews
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What this means for your family
Sierra Del Sol is an excellent choice for families seeking a clean, high-end environment with exceptional dining and a very helpful administrative team. However, if your loved one requires memory care, you should closely monitor the consistency of care, as one family reported a decline in quality after an initial period of success.
Google Reviews
Google Reviews
51 reviews analyzed“Sierra Del Sol is highly regarded by families for its compassionate, professional staff and its welcoming, clean environment. While most reviewers praise the seamless transition process and high-quality dining, one reviewer noted a decline in care quality for a resident in memory care after an initial period of excellence.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Clean and well-maintained facility
- High-quality dining and food variety
- Smooth transition and move-in process
- Engaging resident activities
Concerns
- Decline in care quality in memory care wing
- Staff attitude/rudeness
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard great things about the dining variety here; could you tell us more about how the weekly menus are planned and how residents can request special meals?
- 2Since we are looking for a smooth transition, what kind of support does the team provide during the first few weeks of a new resident moving in?
- 3What specific types of engaging activities or social outings are currently available to help residents connect with the community?
- 4How does the care team approach resident needs during the overnight hours or in the event of a sudden medical emergency?
- 5We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?
- 6What steps are in place to ensure consistent, high-quality care and a positive attitude from the staff across all wings of the facility?
Personalized based on this facility's data
Key Review Excerpts
“We moved my mom into Sierra Del Sol a week ago….what an amazing experience it has been! Everyone has been so incredibly helpful and kind”
“The facility is clean, inviting, and welcoming. Staff have truly provided and continue to grow a true sense of security, proficiency, community and care.”
“At first, Sierra del Sol was GREAT! Very informative and helpful with my grandfather who has dementia. ... When he got sick around Christmas, the staff was amazing with him on the around the around the clock care as he recovered. Then after that is when my g”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Dec 18, 2025Complaint
The following deficiency was found during the on-site investigation of complaints 00153390, 00148245, 00151844 conducted on December 18, 2025:
Based on record review and interview, the manager failed to ensure that medication administered to a resident was administered in compliance with a medication order for two of ten resident records reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper medication administration. Findings include: 1. A review of R4's medical record revealed a signed medication order dated December 5, 2025 for "Colace 100mg 1 tablet bid”, with a start date of November 20, 2025. 2. A review of R4’s Medication Administration Record (MAR) dated December 2025 revealed Docusate Sodium, the drug name for Colace, was being administered as needed. Further review revealed Docusate Sodium had been administered only on December 4, 2025. 3. A review of R6’s medical record revealed a signed medication order dated November 30, 2025 for "Levothyroxine 75MCG Tab sig: 1 PO qam…”. 4. A review of R6’s MAR revealed Levothyroxine 50 MCG was being administered. E3 confirmed that the center only had Levothyroxine 50 MCG available to administer to R6. 5. In an exit interview, the findings were reviewed with E1 and no additional information was provided.
Aug 27, 2025OtherCleanReport
On August 27, 2025, an off-site desktop review to change the licensed capacity from 140 directed care beds to 36 directed care and 104 personal care beds was completed.
Jan 10, 2025ComplaintCleanReport
An on-site investigation of complaint AZ00221053 was conducted on January 10, 2025, and no deficiencies were cited.
Dec 20, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00220162 was conducted on December 20, 2024, and no deficiencies were cited.
Sep 24, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00216383 was conducted on September 24, 2024, and no deficiencies were cited.
Sep 11, 2024ComplaintCleanReport
An on-site investigation of complaint AZ00215774 was conducted on September 11, 2024, and no deficiencies were cited.
Oct 30, 2023Routine
The following deficiencies were found during the compliance inspection conducted on October 30, 2023.
Based on record review and interview, the manager accepted an individual requiring continuous medical services, for one of eight residents sampled. The deficient practice posed a risk as an assisted living facility cannot provide continuous medical services. Findings include: 1. A review of R7's medical record revealed a document titled "Physician's Initial Report and Orders" The document stated "Please also indicated (sic) and list any of the following services needed while in the community: Continuous Medical Services..." A box next to "Continuous Medical Services" was marked to indicate R7 required continuous medical services. The document was signed by a medical practitioner. 2. In an interview, E1 reported R7 does not receive continuous medical services. E1 reported the box indicating R7 required continuous medical services should not have been marked.
Based on observation, record review, and interview, the manager failed to ensure a resident had a written service plan to include the level of service the resident was expected to receive, for four of eight residents sampled. Findings include: A.R.S. \'a7 36-401.48 "Supervisory care services" means general supervision, including daily awareness of resident functioning and continuing needs, the ability to intervene in a crisis and assistance in the self-administration of prescribed medications. A.R.S. \'a7 36-401.39 "Personal care services" means assistance with activities of daily living that can be performed by persons without professional skills or professional training and includes the coordination or provision of intermittent nursing services and the administration of medications and treatments by a nurse who is licensed pursuant to title 32, chapter 15 or as otherwise provided by law. A.R.S. \'a7 36-401.16 "Directed care services" means programs and services, including supervisory and personal care services, that are provided to persons who are incapable of recognizing danger, summoning assistance, expressing need or making basic care decisions. 1. A review of R1's medical record revealed a service plan, dated June 7, 2023, for personal care services. However, the service plan included only general supervision and did not include assistance with activities of daily living or medication administration. 2. A review of R2's medical record revealed a service plan, dated July 12, 2023, for personal care services. However, the service plan included only general supervision and did not include assistance with activities of daily living or medication administration. 3. A review of R3's medical record revealed a service plan, dated May 22, 2023, 2023, for personal care services. However, the service plan included only general supervision and did not include assistance with activities of daily living or medication administration. 4. A review of R5's medical record revealed a service plan, dated October 11, 2023. However, the service plan did not include the level of service R5 was expected to receive. 5. In an interview, E1 and E2 acknowledged some of the resident service plans provided for review had not accurately identified if each resident was expected to receive Supervisory care services, Personal Care services, or Directed care services.
Based on record review, and interview, for one of five sampled residents reviewed, who received personnel care services, the manager failed to ensure a written service plan was reviewed and updated at least once every six months. Findings include: 1. A review of R6's medical record revealed a service plan, dated March 6, 2023, for personal care services. However, an updated service plan dated on or before September 6, 2023, was not available for review. 2. In an interview, E1 acknowledged a current service plan had not been provided for R6 during the on-site inspection.
Based on documentation review, record review, and interview, the manager failed to establish, document and implement policies and procedures for administering an opioid as part of treatment or providing assistance in the self-administration of medication for a prescribed opioid, to protect the health and safety of a patient. Findings include: 1. A review of the facility's policies and procedures revealed a policy and procedure for opioid administration was not available for review.. 2. In an interview, E1 acknowledged a policy and procedure which covered all items required by R9-10-120(F)(1)(a-e) had not been provided for review during the on-site inspection.
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References & Resources
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Google Reviews
51 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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